Registrar

Pacific University’s Registrar provides strategic leadership for academic enrollment, records, and program implementation and support services in a dynamic, complex, and innovative environment. Possessing a thorough understanding of university policies and best practices in higher education, the Registrar collaborates closely with the Provost and academic deans across five colleges to bring on board new academic programs as well as to ensure effective and efficient support of all programs. Versed in laws governing the release of student information, the Registrar also contributes to the development of policies and ensures accuracy in practices and compliance with regulatory agencies. A nuanced thinker with strong communication and management skills, the Registrar supports a staff of seven in the continJOB SCOPE:
There is budgetary and policy-making responsibility. This position requires extensive decision-making. Mistakes/errors may result in vulnerability to legal action; issues with accreditors; diminished academic reputation; fiscal concerns; negative student experiences; breach of confidential information, poor customer service.

SUPERVISOR RESPONSIBILITY:

Supervises Registrar’s Office staff (directly supervises Associate Registrar, Assistant Registrar, Senior Enrollment Coordinator, Enrollment Coordinator; indirectly supervises Registration Services Coordinator, Records Specialist, multiple student workers)

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree (Master’s preferred) in higher education or related field, with 7-10 years of progressive responsibility, related experiences in student academic services, and in the duties described.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

Extensive knowledge of integrated computerized student information systems; experience with Ellucian Colleague is preferred.

Ability to:

o Organize resources and establish priorities
o Supervise, train, and mentor staff
o Develop, plan and implement short and long-range goals
o Plan and assess academic program policies
o Foster a cooperative work environment
o Maintain a high level of discretion and confidentiality

Knowledge of:

o Organizational structure, workflow, and operating procedures
o Registrar professional code of ethics, standards, and best practices, including extensive knowledge of federal and
state laws, university policy and FERPA as they apply to student records
o Student support programs and services
o Management principles and practices

Skill in:

o Examining and re-engineering operations and procedures, formulating policy, and developing and implementing new
strategies and procedures
o Process planning and implementation
o Budget preparation and fiscal management

WORKING CONDITIONS:
Normal office environment with multi-tasking and interruptions; regular computer and telephone work required. May require hours that exceed 8 hours a day and/or 40 hours per week during peak periods

PHYSICAL ACTIVITIES:
Talking, Hearing, Repetitive motion (keyboarding)

PHYSICAL REQUIREMENTS:
Sedentary work