Assistant Director for Student Success Programs

University of Tennessee at Chattanooga
Tennessee, United States
Salary Not Specified
Sep 02, 2020
Employment Type
Full Time

The Assistant Director for Student Success Programs will provide leadership, support, and recruitment for campus-wide student success programs and initiatives including the Summer Bridge program, the Moc Up summer transition camp, First Year Experience (FYE), Second Year Experience (SYE), and first-generation student programming. Reporting to the Director of Student Success programs, this position must will work collaboratively with students, faculty, and staff across campus in the planning and execution of both large and small-scale programs. This position will also be responsible for the training and supervision of 50+ student peer mentors.

Duties include: Recruit, hire, train and supervise 50+ student peer mentors for Bridge, Moc Up, FYE/SYE, and other major initiatives; develop and lead comprehensive training for new mentors and conduct on-going development and support throughout the academic year; provide performance feedback and coaching to peer mentors; create and monitor budget for mentor recruitment, training and payroll; enter time for biweekly/monthly payroll; coordinate and support large and small-scale programs and activities that support student transition and retention efforts in collaboration with Director; actively recruit students to participate in programs; maintain on-going communication with prospective/new students, families, and local K-12 educational representatives for recruitment and support of transitional programs (Summer Bridge, Moc Up, and FYE; attend campus-wide recruitment events to market student success programs; conduct information sessions at high schools and during new student orientation sessions; assist the Director and faculty partners in the implementation of other student success efforts including the First Year Experience program, Common Reading, and First-Gen programming; and assist the Director with program assessment of student success initiatives including monitoring the progression of program participants, conducting student focus groups, and launching/compiling student satisfaction surveys.

The ideal candidate will possess the following:

  • Possess excellent professional oral, written, and interpersonal communication skills

  • Strong problem-solving and critical thinking skills

  • Strong organizational and time management skills

  • Establish and maintain working relations with diverse constituencies

  • Knowledge about barriers and challenges related to post-secondary degree attainment

  • Ability to use relevant computer technologies and software

Review of applications will begin on September 14, 2020 and continue until the position is filled. Applications received by this date will receive priority consideration.

Qualifications :

Minimum Qualifications: Bachelor's degree; three years professional experience in higher education; experience with coordinating student activities or programs; and experience working with students on the transition to college.

Preferred Qualifications: Master's degree; experience with related student success programs (bridge programs, first year experience programs, first-generation student programs, etc.); experience with program assessment and evaluation; prior supervisory and training experience; demonstrated ability to plan, organize and coordinate events and programs; and ability to work/collaborate with internal and external constituents to foster positive relationships.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

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