Forms Triager, University Health Services

University of Tennessee at Chattanooga
Tennessee, United States
Salary Not Specified
Sep 02, 2020
Employment Type
Full Time

The COVID Forms Triager conducts triaging of forms, communicates with faculty, staff, and students, and initiates contact tracing. The COVID triaging is conducted 7-days/week.

Duties include: Completes triaging of incoming COVID-19 notification forms; maintains current workflows for completion of work; coordinates with COVID triage manager to initiate contact tracing when needed; and protects and maintains individuals' privacy and confidentiality in compliance with HIPAA and FERPA requirements.

The ideal candidate will possess the following:

  • Excellent organizational skills

  • Proficiency in navigating computer systems with the ability to learn new data systems quickly and to comply with HIPAA data integrity and security to safeguard all personal identifiable information

  • Ability to demonstrate a professional, positive attitude and work ethic

  • Excellent interpersonal skills and ability to interact professionally with people from diverse cultural, racial, ethnic, gender, and socioeconomic backgrounds during a time of crisis and distress

  • Ability to show empathy and be nonjudgmental toward distressed individuals.

  • Excellent oral and written communication skills

  • Ability to design and implement assessment strategies and perform both qualitative and quantitative statistical analyses

This position will be established as a Limited Duration Appointment. A Limited Duration Appointment has an initial appointment period of 12 months and University policy permits an extension of Limited Duration Appointments on an annual basis for up to three years.

Review of applications will begin on September 14, 2020 and continue until the position is filled. Applications received by this date will receive priority consideration.

Qualifications :

Minimum Qualifications: Bachelor's degree.

Preferred Qualifications: Medical/health background or experience; and flexibility, professionalism, and the ability to manage multiple projects simultaneously.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

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