Financial Aid Specialist II, Financial Aid Office

Montana, United States
Salary Not Specified
Sep 03, 2020
Employment Type
Full Time

The Financial Aid Office at the University of Montana invites applications for two (2) Financial Aid Specialist II to join their team. Under the supervision of the Associate Director of Customer Care, these positions are responsible for administering the Federal Pell Grant program, various institutional scholarship programs, recording 3rd party funding, and various state aid programs, which primarily include state scholarships and waivers. Perform end of year reconciliation and reporting for these programs in the federal, state, and institutional systems, which requires extensive knowledge of policies, procedures, and federal and state regulations. These positions will serve as liaisons to UM departmental and off-campus agencies for scholarship administration. They will also evaluate files, which include verification of applicant data, analyzing need, awarding or revising aid, and using professional judgment to identify discrepant information and adjust in response to special circumstances.

These roles also require the incumbents to assist with general financial aid customer service, as well as, train and supervise one Administrative Associate II and one Financial Aid Specialist I.

Required Skills
  • Ability to understand and effectively communicate complex policies to customers and staff
  • Proven experience in a supervisory role which involved training an employee
  • Must have good mathematical/accounting skills and have great attention to detail
  • Strong communication skills and be able to have consistently positive interpersonal interactions with students, families, agency representatives, faculty and staff
  • Demonstrated ability to maintain a high degree of confidentiality
  • Ability to adjust quickly to changing job demands and maintain
  • Ability to be granted access to federal aid databases, meaning cannot be in default on any federal loans

Minimum Required Experience
  • Bachelor’s degree in a related field and three (3) years of Financial Aid experience or an equivalent combination of education and experience

About the Financial Aid Office and UM

We, the staff of the financial aid office, in order to support the educational goals of students, equitably distribute financial resources to an economically diverse population within the bounds of imposed regulations, providing a depth of service corresponding to the needs of our community.

We strive to build the reputation of the university by being courteous, knowledgeable, and approachable to all. We endeavor to effectively use technology and continually seek to improve our communication and processes. We embrace each staff member’s strengths, creating a positive environment where all can thrive.

The University of Montana is a unit of the Montana University System with over 10,000 students. It is located in Missoula, a culturally vibrant community of about 72,000, surrounded by mountain grandeur which was recently ranked in the “ top 20 best college towns with a population of less than 250,000 ” by the American Institute for Economic Research and ranked 9th in Outside Magazine’s “ The 16 Greatest Places to Live in America” in 2014 . Many national publications recognize Missoula for its high quality of life . Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

Position Details

Position Title: Financial Aid Specialist II

Position Number: 006450; 006510

Department: Financial Aid

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.

Salary: $18.723/hrCurrent employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department .

Union Affiliation: None

Probationary Period: Six months minimum

Benefits Include : Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

How to Apply

Priority Application Date: Sunday, September 20, 2020 by 11:59 PM (Mountain Time)

Complete applications received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled. Candidates are required to submit the following materials online.

A complete application Includes:

  1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
  2. Detailed Resume – listing education and describing work experience
  3. Professional References – names and contact information for three (3) professional references

Job Location Missoula, Montana, United States
Position Type Full-Time/Regular

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