Evaluations and Student Support Specialist 2021-03

California, United States
$24.00 - $24.00
Sep 01, 2020
Employment Level
Employment Type
Full Time





Sierra College is seeking a full-time Evaluations and Student Support Specialists in the Student Services division. Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 18,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville.  


Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all.  


As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community.  The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students develop the critical skills necessary to succeed in their degree and career objectives. Currently, Sierra College enrolls 18,300 students per term, where approximately: 21% of Sierra College’s students are Latino/a/x, 3% are African-American, 3% are Filipino, 6% are Asian-American, 1% are Native American, 1% are Pacific Islander, 7% are multiracial and 57% are White.  


The successful candidate will join a college dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. The successful candidate will also join a Student Services division committed to foundationally re‐engineering its programs and services using the Guided Pathways framework to increase student achievement and timely goal completion. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. 


Under direction of an assigned manager, the Evaluations and Student Support Specialist will provide a full range of support to students by major/interest area. Working with other success team members, this position will complete a variety of specialized duties that include: transcript articulation; assist in retention/completion efforts; provide information to students; and perform other related duties as required to ensure compliance with District policies and applicable state and federal laws and regulations. 




representative Duties - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 



  1. Review and assess official transcripts from other educational institutions and verify acceptable accreditation;  calculate student cumulative data and grade point average (GPA), converting data to semester system if prior educational institution operated on a quarter system; assess transfer curriculum to determine District degree applicability, analyzing comparability and determining if specific courses satisfy graduation requirements or whether to recommend substitution of courses; determine eligibility to use DD214 service record as unit credits. 
  1. Evaluate and articulate transfer coursework from other colleges and universities for course equivalency with college courses to clear major and GE requirements for degrees and certificates and CSU Breadth and IGETC certification. 
  1. Make independent decisions based on research and review of reference manuals, websites, Transfer Model Curriculums, and various States’ Educational Standards when determining accreditation, transfer of credit, and course articulation of college and university level coursework along with college catalogs and microfiche to compare course descriptions and syllabi to College courses. 
  1. Develop, test and maintain multiple databases including, the student information system, document imaging system, degree audit system of articulated coursework from other regionally accredited educational institutions for purposes of course equivalencies and advising.  
  1. Post transferable courses to academic record which will reflect in the student’s degree audits to assist the student and counselor in preparing the student’s educational plan.  
  1. Complete CSU General Education and IGETC certifications. 
  1. Perform academic records evaluation; evaluate Associate Degrees for Transfer (ADT), Associate of Arts (AA) and Associate of Science (AS) degree petitions and certificate petitions. Process requests for degrees including pre-check upon receipt and post-check after completion of work in progress; post award information to student record; correspond to students to notify them of deficiencies. 
  1. Perform specialized activities in providing students with accurate and current information regarding the use of courses taken at other colleges and universities. 
  1. Clear prerequisites and registration holds; process forms and petitions; enter data and maintain up-to-date and accurate records of student activity. 
  1. Review and evaluate high school transcripts. 
  1. Interpret and communicate policies regarding evaluation and GE certification for counseling staff and students.  
  1. Calculate cumulative grade point average for Cal Grant applications as needed.  
  1. Provide support and participate in various aspects of curriculum development and maintenance as assigned. 
  1. Review MIS reporting data. Through extensive research, determine and correct errors in the data prior to submission to the State. 
  1. Correspond directly with Department Chairs/Faculty to make determinations with regards to course equivalencies and course substitutions. 
  1. Provide information to groups of students and/or parents regarding:  campus resources, technology services, clubs, policies and procedures, including enrollment, registration, payment, financial aid, educational pathways, support services, and technology services. 
  1. Provide information and referrals on college programs, policies and procedures; explain program objectives and offerings; assist in the development and coordination of Student Success and Support Program materials and handouts. 
  1. Refer students to Counselors for educational planning, transfer and career planning, personal and crisis counseling. 
  1. Provide technical assistance to students in major, college, and scholarship exploration including online computer-aided searches to identify opportunities, resources, application procedures and timelines. 
  1. Assess students’ current knowledge and information needs to determine the appropriate starting point for using counseling department resources; follow department protocols to refer students to a Counselor as appropriate. 
  1. Function as a technology resource for students, counselors and other faculty for information and assistance. 
  1. Present and assist in planning, coordinating, implementing, and evaluating SSSP related events, such as fairs, workshops, and other events. 
  1. Perform a variety of specialized duties related to the SSSP requirements regarding services for prospective, new, continuing and returning students; work closely with other departments and staff to ensure smooth implementation of SSSP component activities; communicate SSSP policies, procedures, regulations and other information. 
  1. Assist in high school outreach and other public and community related efforts; participate in the development and implementation of appropriate methods and procedures to optimize efficient and effective delivery of services to potential and enrolled students; assist with services to increase access, student retention and success. 
  1. Provide a wide variety of administrative support, may include but not limited to: compose and type correspondence, schedule meetings, appointments, and room reservations; attend meetings and serve on committees; perform general clerical duties; develop and process forms; maintain and provide information, resource materials, and information on program activities. 
  1. Train and provide work direction to assigned student workers and temporary help as assigned. 
  1. Perform related duties as required 



QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. 


Education and Experience Guidelines: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: 


Education/Training: Two years of college with major course work in education, counseling, or a related field. 



Experience: Two years of experience, supporting counseling, enrollment, and other student services. 



Licenses or Certificate:   Possession of, or ability to obtain, an appropriate, valid driver’s license may be required. 



PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

Environment: Work is performed primarily in a standard office setting. 

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. 

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. 

Hearing: Hear in the normal audio range with or without correction. 





Salary & Benefits:  $24.29 per hour, 40 hours per week, 12 months per year.   Current work hours are subject to change in accordance with pertinent provisions of the collective bargaining agreement.  Family coverage health, dental and vision insurance, P.E.R.S. retirement system, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. 





Required Documents 


Please include a self-assessment that addresses the responsibilities and qualifications listed on the job announcement, including:  

  1. The transferable experience, knowledge, skills and abilities to serve as an Evaluations and Student Support Specialist. 


  1. A commitment to helping improve student retention, persistence and completion, including the strategies you feel are best for supporting historically underrepresented and underserved students.  


  1. Evidence of responsiveness to and understanding of the racial, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice in Student Services and in the campus community.  



Candidates must submit a Sierra College Online Application available at: 





DEADLINE:    Applications must be received by the Sierra College Human Resources Department no later than THURSDAY, SEPTEMBER 17, 2020. LATE OR INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.   Cover letters and resumes are not required but may be included if applicant so desires. Please note that letters of reference may be utilized during the reference checking process but will not be provided to the hiring committee.  


Given the current pandemic in our country, interviews will likely take place virtually via Zoom or a conference call. 






Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department.  Position description of record on file in the Human Resources Department. 


*Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley.   In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need.  Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed.  Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time.  






Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. 


Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu







ROCKLIN, CA  95677 

(916) 660-7105 / hr@sierracollege.edu 


Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. 



If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider.