Graduate Programs Coordinator

Job Summary

The Coordinator, Graduate Programs participates in the development and implementation of graduate programs for the Lutgert College of Business. The Coordinator’s primary responsibility is to advise Graduate Students, and to analyze graduate student data to streamline processes in recruitment, program improvement, retention, enrollment management, and graduation in a timely manner. The Coordinator is also responsible for the creation and maintenance of the Graduates’ database.

Job Description

Typical duties may include but are not limited to:

•Develops and implements programs to enhance and provide opportunities for students to engage in campus programming activities.

•Works collaboratively with administrators in the development, implementation, documentation, and enforcement of program policies and procedures.

•Creates and implements evaluations, assessment, and student retention and engagement strategic goals to assess and report growth and effectiveness of the student programs to supervisor and appropriate stakeholders.

•Identifies opportunities for improvement that enables the program to achieve its strategic goals.

•Creates and maintains databases and manages and analyzes graduate program data.

•Advises and collaborates with campus partners to provide students with resources, support, referral, and advocacy.

•Develops budget recommendations and assists with developing activities and services budget requests.

•Monitors and complies with all fiscal expenditures and guidelines in accordance with university policies and procedures.

•Develops, administers and analyzes continuous assessment of programs. Prepares and evaluates statistical, analytical, and narrative reports to be used for decision making and program improvement.

•Plans and coordinates events, seminars, presentations, and workshops that support student retention and engagement strategic goals.

•Develops and maintains the department’s publications, website, and social media presence.

•Recruits, hires, trains, supervises, and evaluates OPS and part-time student employees. Maintains work schedules, timesheets, and payroll action forms.

•Advises and collaborates with campus partners to provide students with resources, support, referral, and advocacy.

•Serves on department as well as cross-campus committees for special event planning and programming.

•Ensures that program competencies and learning outcomes are incorporated into all programming.

Other Duties

• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

  • Bachelor’s degree from an accredited institution in a business-related field from an AACSB accredited institution or closely related field.
  • Two years of professional full-time experience in Graduate Advising, and Information Systems, or Data Analytics, or Informatics.
  • Experience with database software such as Microsoft Access and SQL; visual analysis software such as Tableau and SAS; and data analysis programs such as Python or R.
  • Experience with personal computers using Microsoft Office (Word, Excel, and Outlook).
  • Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications:

  • Master’s degree from an accredited institution in a business related field from an AACSB accredited institution especially in the area of Information Systems, Data Analytics or Informatics.

Knowledge, Skills & Abilities:

  • Knowledge of student development theory, the needs of students in transition, and the core elements of successful orientation programs.
  • Knowledge of FERPA regulations for handling student records.
  • Knowledge of University programs and policies and Florida State Board of Education policies and rules.
  • Knowledge of or ability to learn student information systems (Banner).
  • Excellent interpersonal, verbal and written communication skills.
  • Strong organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.
  • Ability to effectively manage the work of others by providing information, guidance and motivation.
  • Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.
  • Ability to work successfully as both a member of a team and independently.
  • Ability to take initiative to plan, organize, coordinate and perform work when numerous and diverse demands are involved.
  • Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational structure.
  • Ability to operate a personal computer with proficiency in Microsoft Office (Word, Excel, and Outlook).
  • Ability to operate personal computers with proficiency and learn new applications and systems.

FGCU is an EOE AA /F/Vet/Disability Employer.

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