Academic Success Coach

Job Summary

The Academic Success Coach coordinates and provides academic support services to help increase retention and graduation rates of undergraduate students.

Job Description

Designs and implements academic support services that will increase retention and graduation rates of undergraduate students.
Provides individualized academic coaching to students to promote the development of college success skills.
Coordinates academic support services and programs within the Center for Academic Achievement (CAA) such as the Guest Presentation Program, and the SOAR to Success Workshops and other programs associated with student success initiatives.
Guides students to attain their academic goals, increase knowledge, access campus resources, and facilitate holistic student development.
Assists in coordinating and delivering programs and services targeting students with academic holds.
Designs and implements student success workshops focused on academic and personal success. Supports the Instructional Support Program and Mentoring Program.
Recommends strategies and initiatives to collect data, evaluate retention efforts, analyze retention data, and improve graduation and retention rates.
Maintains data collection, evaluation, and analysis for reporting and program assessment.
Updates and maintains the department policies and procedures, as well as day-to-day operations and management.
Promotes the CAA through orientation, campus partnerships, and outreach opportunities.
Assists with the recruitment, training, and supervision of student workers, volunteers, and mentors.
Develops budget recommendations.

Other Duties

Keeps abreast of current issues and trends related to college students, academic success, and retention.

Performs other job related duties as assigned.

Additional Job Description

Required Qualifications

Bachelor’s degree from an accredited institution in Education, Advising, Counseling, or other closely related field.

Two years of experience in education, counseling, advising, academic retention, or other closely related area.

Experience operating a personal computer and proficient in Microsoft office (Word, Excel, and Outlook).

Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications

Master’s degree from an accredited institution in Education, Higher Education, Counseling, Advising, or closely related field.

Two years of experience working with students within a higher education institution.

Experience in student academic advising, a college/university learning center, and/or counseling.

Experience designing and implementing academic mentoring program or coordinating academic mentoring program for college students.

Experience designing and facilitating academic skill-focused workshops for college students.

Experience working with undergraduate and diverse students.

Experience collecting and researching data for assessment.

Experience with Banner and Access.

Knowledge, Skills, and Abilities

Knowledge and ability to supervise, train, and schedule full or part time temporary staff.
Skill in collecting and analyzing data.
Excellent interpersonal and public speaking skills.
Ability to learn student information systems (Banner) and FERPA Regulations for handling student records.
Ability to design and coordinate an academic mentoring program for college students.
Ability to create and maintain spreadsheets, documents, and databases using Microsoft Office (Excel, Word, Access, and Outlook).
Ability to effectively work with a diverse student population.
Ability to work effectively with staff, faculty, and students.
Ability to communicate effectively both orally and in writing.
Ability to maintain confidentiality and discretion at all times.

Salary Range

$38,000 - $40,500

FGCU is an EOE AA /F/Vet/Disability Employer.

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