Social Media Coordinator

Massachusetts, United States
Salary Not specified
Aug 28, 2020
Employment Level
Employment Type
Full Time

Social Media Coordinator

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
Northeastern is a large research university where many of the brightest minds innovate in labs, in classrooms and in the real world, every day. We are looking for a talented individual to join our award-winning, fast-paced social media team, where they will use monitoring strategies to identify potential issues, provide timely updates on developing situations and maintain and understand audience sentiment. The Social Media Coordinator must have strong writing skills, the ability to identify and stay ahead of emerging trends and be able to quickly synthesize complex information into reports for university leadership.

The ideal candidate will also be able to use social listening tactics to identify areas of opportunity for effective engagement and use their knowledge of the digital media landscape to think expansively about how to create eye-catching content customized for a range of different audiences and platforms. The ability to create innovative and effective text, photo and video content that best fits the intended social distribution platform will be critical to success in this position. A successful candidate must think and act quickly in a fast-paced environment while maintaining accuracy and representing Northeastern University at the highest level.

Bachelor's Degree
1-3years of experience in social media and digital media or marketing
In-depth knowledge and understanding of Facebook, Twitter, Instagram, YouTube, LinkedIn, Snapchat, Reddit, TikTok, Discord and WhatsApp with a focus on how each platform can and should be utilized.
Expertise in social media monitoring and reporting tools (Sprinklr preferred)
Working knowledge of Adobe Creative Suite or other creative tools, and experience leveraging them in a professional capacity.
Excellent writing and copy-editing skills, with the ability to target content to applicable audiences.
Excellent attention to detail and accuracy while maintaining speed and consistency.
Analytical mindset with the ability to use data to inform decisions.
Self-starter with the ability to be proactive and set priorities in a fast-paced environment.
Experience in higher education is not needed, nor is it desired.

Preferred Qualifications:

Salary Grade:

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit