Resource Sharing Library Specialist

Location
Maryland, United States
Salary
Salary Not Specified
Posted
Aug 26, 2020
Employment Type
Full Time

General Summary/Purpose:

This position is primarily responsible for processing inter library lending requests and materials for users of non-Johns Hopkins libraries, upon request by their library. The position also assists with other Resource Sharing activities, such as processing rapid article requests, searching the stacks, and document scanning and delivery. This position will also be cross-trained to be able to complete and troubleshoot higher-level borrowing and lending requests.

Note:This position is not eligible for visa sponsorship.

Specific Duties & Responsibilities:

  • Uses advanced resource sharing techniques to provide exceptional customer services and efficient delivery of materials from the Milton S. Eisenhower Library collection to other libraries
  • Verifies accuracy and processes requests via Illiad using a variety of tools and databases such as the library Integrated Library System and OCLC
  • Retrieves requests, routes, and processes requests efficiently
  • Scans articles or book chapters as needed
  • Promotes the Johns Hopkins Libraries by fostering collegial goodwill and understanding
  • Troubleshoots and reports problems as needed
  • Prints and maintains invoices using ILLiad Billing Manager
  • Maintains and improve documentation and communications
  • Supports and participates in Resource Sharing projects
  • Trains student workers in lending
  • Develops specific student training documentation and program
  • Review and recommended service improvements based on lending statistics
  • Performs other duties as assigned

Minimum Qualifications (Mandatory):

  • High school diploma or GED required. Bachelor’s degree in a related field and two years related working experience OR equivalent combination of experience, education, and training preferred.
  • Three years related experience; additional education can substitute for experience

Preferred Qualifications:

  • Experience with OCLC, ILLiad, docline, or other combination of bibliographic management or resource sharing systems
  • Two years of relevant library experience

Special Knowledge, Skills, and Abilities:

    Demonstrates listening and communication skills that actively build trusting relationships and create an open, respectful, and effective work environment De-escalates and resolves difficult or complicated challenges Earns others’ trust and respect through consistent honesty and professionalism in all interactions Aligns the direction, products, services, and performance with the library and the university goals Displays an ongoing commitment to learning and self-improvement Builds and maintains a positive user experience by listening to users (internal and external) and addressing needs and concerns Demonstrates skills and the technical competence needed to execute job duties

Any Specific Physical Requirements for the Job:

  • Must be able to lift up to 30 pounds
  • Must be able to push book trucks, move, and unpack boxes as needed
  • Must be able to retrieve books from the collection which requires reaching, standing, lifting, and stooping

Supervisory Responsibility :

  • Eventually 1-2 student workers

Classified Title:Library Specialist
Working Title: Resource Sharing Library Specialist ​​​​​
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range:$33,969 to $46,693 per year
Employee group: Full Time
Schedule: Mon- Fri, 8:30- 5:00
Exempt Status: Non-Exempt
Location: 01-MD:Homewood Campus
Department name: 10000065-Access Services
Personnel area: Libraries

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Homewood Campus


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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