Manager, Student Conduct and Retention


Posting Number: 0601057-C Position Type: Management/Exempt Special Notes to Applicants:

As a condition of employment, all new employees are required to be compensated via direct deposit.

LBCC is an Equal Opportunity Educator and Employer.

Position Title: Manager, Student Conduct and Retention Division/Department: Academic Progression Location Albany Campus, Albany, OR Job Summary:

Provides leadership in the development and implementation of college policies, procedures, training, and education related to student behavior issues and coordinates the campus response to student behavioral concerns. Works to ensure that student conduct policy is administered in a fair, impartial, non-adversarial, restorative, and educational manner; and works closely with the appropriate personnel in determining an effective response, consistent with appropriate laws and college policies. Acts in various roles within the Title IX team, including serving as the Title IX Coordinator role when appropriate.

Required Qualifications:

Education and Training: A Bachelor’s degree in Student Counseling and Personnel Services, Education, Student Affairs, Legal Studies, Counseling, Social Science, or a related field of study is required.

Experience: Requires a minimum of three (3) years of experience directly related to development, implementation, and hands-on-administration of Student Conduct, Behavioral Intervention and Student Complaint processes, case investigations, and conducting hearings.

Knowledge of:

• Effective case management techniques;
• College policies and procedures for dealing with at-risk students and conduct cases including LBCC’s Policy on Students Rights and Responsibilities;
• FERPA, ADA, Clery Act, and other federal and state impacts on the work of student conduct administration and higher education;
• Title IX legislation and process;
• Best practices in student conduct and retention;
• Services provided by various community-based organizations; and
• Student development and student retention theories.

Skill in:

• Problem-solving, mediation, and conflict resolution techniques;
• Gathering data, assessing outcomes, and writing detailed and accurate reports;
• Facilitating and developing training;
• Dealing with students in crisis;
• Time management and prioritization; and
• Operation of a computer and various supporting software packages and effective digital case management techniques.

Able to:
• Work effectively with an ethnically and culturally diverse population;
• Effectively communicate in oral and written form, including speaking to groups and communicating digitally;
• Maintain confidentiality and communicate with discretion;
• Prioritize and manage multiple tasks;
• Analyze and solve problems/conflict in collaboration with colleagues; and
• Develop and carry out training and teach college success strategies.

Preferred Qualifications:

A Master’s degree in one of the above-listed disciplines is preferred.

Experience working with diverse populations is preferred. Experience working on a Title IX team is preferred.

Physical Requirements and Working Conditions:

Learned physical skill is required to perform keyboarding functions and use of office equipment. Occasional lifting, guiding, or carrying of light-weight materials or equipment may be required. Sitting for extended periods of time while working at a computer terminal. Must be able to communicate effectively one-on-one, in front of groups, and over the phone.

Work is generally performed in an office environment with frequent interruptions. Occasionally work early/late hours. Position is subject to pressures and periodic stress due to strict time lines and accuracy requirements. Considerable time is spent working on a computer. Changes in performance environment require occasional upgrading of skills. Occasional travel is required.

Essential Duties:

Administer the college’s Student Rights, Responsibilities, and Conduct policies and related college, state, and federal rules with an educational focus, collaboratively with faculty and staff as appropriate.

Conduct investigations, perform hearings, and render decisions regarding reported incidents. Document student conduct cases and outcomes and follow-up with relevant offices on campus as appropriate.

Serve as deputy to the college’s Title IX director (Director of Human Resources) and fulfill various roles on the Title IX team as assigned, including the Title IX Coordinator role for all instances when a student is the designated respondent in a complaint.

Provide guidance on policies and processes related to student conduct and strategies to prevent or mitigate potential conduct issues for all campuses, faculty, and staff.

Lead threat assessment activities and work to prevent violent situations on campus by identifying potential threats and taking the lead role to coordinate and implement proactive measures in collaboration with Public Safety and other departments.

Work as part of a team to actively participate in the college’s retention efforts, including Early Alert and Student Success teams, with the aim to prevent conduct issues from arising. Turn conduct issues into development opportunities for students and connect students to resources to address needs that may underlie conduct issues.

Develop and maintain partnerships with campus and off-campus groups that can provide educational programming for the prevention of student conduct issues or can help effectively manage student conduct across institutions.

Develop, recommend, and deliver system-wide educational training for students, staff, and faculty as directed.

Serve as a designated Campus Security Authority, as outlined by the Clery Act.

Provide work direction and guidance to assigned student workers, part-time employees, and others, as appropriate.

Serve on campus and/or divisional committees as assigned.

Perform other related duties as assigned.

Applicant Instructions:

Please complete the online application and upload or attach the following required documents:

1) Resume

2) Cover Letter

3) List of 3 Professional References

4) Academic Transcript

5) A written response to the supplemental question.

Transcripts from a non-U.S. college or university must be accompanied by an international credential agency evaluation. Please see “Academic Transcript Information” on the Employment Opportunities home page for more information and a list of agencies which perform this service.

Applications are reviewed for minimum qualifications. In order to be considered, your application must clearly show you meet the minimum qualifications for this position.

U.S. Veterans must attach proof of honorable discharge (Form DD-214, Copy 4) to their application to qualify for veteran’s consideration.

Proposed Start Date: 12/15/2020 Full-time or Part-time Full-time, 1.0 FTE, Fiscal Year (Contracted with Benefits) Number of hours/week: 40 Posting Date: 08/25/2020 Closing Date: 09/24/2020 Open Until Filled: No Salary Grade 126 Salary/Rate

Salary range is $73,881 – $103,640 for a 248-day annual contract, plus benefits. Management/exempt starting salaries normally fall within the middle of the range.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn about this position? Please select one.
    • Mid-Valley Sunday Newspaper
    • Lebanon Express Newspaper
    • Oregonian Newspaper
    • Latinos in Higher Education
    • HERC-Higher Education Recruitment Consortium
    • Chronicle of Higher Education Online
    • State Employment Department
    • LBCC Employment Opportunities Website
    • Eugene Register Guard Newspaper
    • Other Online Website (specify below)
    • Other (specify below)
  2. * If you selected other above, please specify the website or other resource from which you learned of the position.

    (Open Ended Question)

  3. * Please describe, in 500 words or fewer, how you think the work of a student conduct officer can best support college-wide student retention efforts. Possible topics you could address might be: how should the conduct officer be integrated into support teams? What tools or resources should they have available to them to support retention? Or anything else from your experience or training!

    (Open Ended Question)

Required Documents
Required Documents
  1. Resume
  2. Academic Transcript
  3. Cover Letter
Optional Documents
  1. Other
  2. Academic Transcript 2
  3. U. S. Veteran Proof of Honorable Discharge DD-214, Copy 4

Similar jobs

Similar jobs