Family Services Associate PT


Under the direction of the Site Director – Child Development Center, the Family Services Associate – PT is responsible for enrolling children and families into the Child Development Lab Schools, as well as providing family engagement services and referral resources. The Family Services Associate is responsible for working with the Site Director and other center staff to coordinate services relating to child and family well-being, including Disabilities, Health, Mental Health, Nutrition and Family Engagement.

  • Adheres to the National Association for the Education of Young Children (NAEYC) Code of Ethical Conduct, demonstrating a professional attitude and work ethic, and respect for children, families, and colleagues.
  • In collaboration with the Family Services Coordinator, recruits, enrolls and maintains eligible children for the center, including children with disabilities (at least 10%). Ensures completion and submittal of paperwork in a timely fashion.
  • Coordinates case management services and implements the family engagement curriculum for a maximum of 17 families.
  • Completes Family Assessments and makes appropriate referrals to assist parents in the development and implementation of their identified goals. Arranges home visit schedules to meet family needs.
  • Assists families with procuring required dental and medical records for children enrolled in the program; analyzes medical records to determine special needs and requirements for each child. Follows-up with families to ensure medical and dental work required for children is updated and monitored.
  • Communicates with the director and staff in an effective and timely manner, any information critical to the child’s health, nutrition, safety, learning, and overall well-being.
  • Responds to and works with external partners, including representatives from the Department of Family Support Services (DFSS) and other funding agencies, licensing representatives, and the National Association of Education of Young Children (NAEYC) accreditors as needed. Responds to their requests for information, data, audits, etc. in a timely and professional matter.
  • Collaborates with the Family Services Coordinator to maintain compliance of Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA) in relation to all funding streams through a comprehensive recruitment plan.
  • Attends any required meetings as assigned, professional development trainings and provides reports (related to the program) to staff and Site Director as needed.
  • Collaborates with the Family Services Coordinator and Site Director to conduct parent meetings, workshops, trainings in accordance with the parent survey, funding regulations and accreditation.
  • Maintains and manages all children’s files and enters data into web-based tracking system. Ensures folders and/or binders are ready for review upon request.
  • Participates in the program self-assessment process and provides input into the creation of management improvement plans.
  • Adheres to CCC Customer Service Excellence standards.
  • Performs related duties as assigned.

Qualifications :

  • Bachelor’s Degree in Social Work, Psychology, Sociology, or a related area of social science required. Must attain the Gateways to Opportunity Family Specialist Credential, Level 5. Preferred trained and certified in a family engagement curriculum.
  • A minimum of two (2) years previous work experience in providing services to families in Head Start programs, community mental health agencies or related early childhood programs. Experience working with children with disabilities preferred.
  • Must be aware of pertinent legislative acts such as the Americans with Disabilities Act and Head Start Performance Standards and relevant resource material to provide the most appropriate services and referrals to families of children with special needs.
  • Must be self-directed, innovative and able to assess current child and family needs in an effort to develop practical action plans and goals to improve family functioning.
  • Excellent verbal and written skills required, as well as working knowledge of computer data entry operations

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