Patient Accounts Representative II/ Appeals and Denials
Expedites and maximizes payment of insurance medical claims by contacting third party payers and patients.
- Expedites and maximizes payment of insurance medical claims by contacting insurance payers and patients by telephone or website.
- Assists with inquiries from outside parties regarding account status.
- Reviews invoices to verify payments and contractual adjustments.
- Resolves all denials, and requests for information, including appeals.
- Follows up on outstanding accounts and makes proper notations in EPIC system.
- May provide guidance and technical work direction to less experienced Patient Account Representatives.
- High school diploma or equivalent.
- Three years of directly related experience.
- Knowledge of Epic system.
- Knowledge of Anesthesia follow-up.
- Knowledge of Medical insurance AR follow-up and collection practices.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
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