Assistant Director, Learning Technology - ICIT - 16559


The Department of Instructional, Communication & Information Technology at the University of Wisconsin – Whitewater seeks an Assistant Director, Learning Technology.

Reappointment for subsequent terms is dependent upon needs of the position, university funding and external forces.


The position's primary responsibility is to support technology skill advancement of all University of Wisconsin Whitewater staff. The position will work with the Director of Learning Technology, Learning Technology Center (LTC) staff, and campus departments to support 21st century learning and business strategies. This position is a 12-month position that requires campus presence to complete duties. This position will coordinate the development and delivery of training solutions to improve the general understanding of technology concepts, as well as consult on best practices for instructional and non-instructional use. Further, this position will work with staff to understand technology needs, coordinate and mentor staff to develop programs to support campus needs, and promote technology adoption and training that supports teaching, learning, and work. This person will help transition campus from the traditional approach of teaching software features to teaching methods that focus on departmental business processes and digital transformation. The person in this position will hold a key role in the successful identification and adoption of campus technology for both instructional and non-instructional use. The person in this position works under the supervision of the Director of Learning Technology in ICIT.


Minimum Qualifications:

  • Bachelor’s Degree
  • One year’s experience in a non-teaching position related to information technology support, instructional design, learning management system support/operations, or online and blended faculty development
  • Documented experience supporting instructional, content-creation and editing, or webconferencing tools
  • Experience leading workshops, programs, or units for adult learners internal to an organization
  • Experience working with individuals and groups to create development opportunities (e.g., workshops, programs, etc.) to meet the needs of an organization
  • Familiarity with technology used for instructional and non-instructional use in higher education, as well as with blended, online, and remote pedagogy
Desired Qualifications:
  • Experience in higher education training, professional development, or teaching
  • Strong background in collecting, analyzing, and reporting on data to varying audiences related to user experience
  • Experience researching, testing, evaluating, and promoting new or increased tools and functionality
  • Experience managing staff
  • Experience in managing or assisting to manage a budget
Knowledge, Skills and Abilities:
  • Ability to design, develop, implement, and evaluate pilot programs
  • Ability to communicate with users, assist them in identifying their needs, and recommend areas where processes can be proved through technology
  • Good organizational skills with a high degree initiative to learn new things, adaptability, and ability to work both collaboratively and independently to achieve goals
  • Experience providing guidance constructively to staff in order to achieve organizational goals
  • Excellent verbal and written communication skills
  • Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills
  • Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds

40% A. Leadership and Guidance
  1. Partner with the Director of Learning Technology to create, support, and update strategic planning and communication efforts that support campus needs.
  2. Provide guidance to the LTC staff and support professional growth through coordination of and participation in 1-1 meetings and staff meetings.
  3. Oversee LTC daily operations, instructional/non-instructional professional development opportunities, and emerging technology exploration pilots.
  4. Assist the LTC in developing and documenting unit processes, as well as supporting staff in documenting key processes related to their positions.
  5. Support partnerships that meet specific college or departmental needs, coordinating LTC staff resources and participating as needed.
25% B. Assess and Promote Technology Adoption and Proficiency
  1. Identify the expected skill levels in technology proficiency for campus staff, ensuring there are professional development opportunities to assist them in achieving proficiency and developing a methodology for tracking and assessing staff technology proficiency.
  2. Collaborate with departments to analyze needs and develop training solutions that meet identified needs, ensuring technology is effectively used.
  3. Work with the ICIT Helpdesk to identify individuals or departments with additional or unique training needs, and propose solutions.
  4. Market the benefits of technology proficiency to the campus community.
  5. Track campus technology adoption patterns to better understand campus needs.
  6. Serve as an advocate for user requirements in planning for new and upgraded enterprise technologies.
  7. Work with other ICIT staff in the planning and use of new technology, including participation in department events.
25% C. Support Technology Training
  1. Work with staff to develop and facilitate technology-related training in varying modes and on topics based on identified needs.
  2. Collaborate with ICIT staff to create, provide, and evaluate a classroom technology training program.
  3. Assist in the creation, maintenance, coordination, and evaluation of the Instructional Facilities Training Center.
  4. Ensure training investment and opportunities are in keeping with technology advancement strategy.
  5. Develop methodologies for evaluation and measurement of training effectiveness.
  6. Participate in ICIT projects to recommend and develop training in the rollout of new and upgraded systems.
  7. Provide trainings or parts of trainings, as needed.
10% D. Other Duties As Assigned
  1. Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills.
  2. Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds.
  3. Participate in ICIT, campus-wide projects, and other projects as assigned.
  4. Influence the workplace in a positive manner and participate in effective team-building.

Founded in 1868, UW–Whitewater is one of eleven comprehensive universities in a public higher education system that also includes two doctoral institutions and a statewide Extension. In the fall of 2018, as a result of the University of Wisconsin System’s restructuring of the state’s 13 two-year campuses formerly known as UW Colleges, UW–Rock County began operating as a branch campus of UW–Whitewater under the new name of University of Wisconsin–Whitewater at Rock County. Together, these campuses form a preeminent academic institution driven by the pursuit of knowledge, powered by a spirit of innovation, and focused on transforming lives. The University of Wisconsin-Whitewater Main Campus and Rock County Campus are located conveniently near Milwaukee, Madison, and Chicago, and thus offers the advantage of beautiful small-town environments with easy access to the cultural and commercial opportunities of major metropolitan areas.

The Warhawk family — led by caring faculty and staff — is devoted to student success within a broad range of academic programs. UW-Whitewater has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. The campuses have more than 200 student organizations and UW-Whitewater is a Division III NCAA university. UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.


The University of Wisconsin-Whitewater is part of the 13-campus University of Wisconsin System ( ).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

Per UPS Operation Policy: TC1, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see . If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.

To learn more about UW-Whitewater's competitive benefits packages go to our: ALEX webpage, which is our interactive benefits decision support tool.


UW-Whitewater embraces AAC&U’s LEAP principles ( ) and emphasizes student, staff and faculty participation in High-Impact Practices ( ). The Office of Research and Sponsored Programs ( ) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys ( ).


University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.
The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit:


Applications received by September 20, 2020 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact us at 262-472-1024 or .

For questions regarding the position, please contact:
Nicole Cervantes
(262) 472-7790


Only complete application packages will be considered. This includes online submission of the following documents:
  • Cover Letter
  • Resume
  • Name and contact information for three professional references
This Job ID is 16559.

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