Operations Specialist

Posting Details

Job Code/Title 81981 - H - IT Systems Analyst 1 Position Number HU0266 Working Title Operations Specialist Department Computer Center Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Recruitment Pool All Applicants Anticipated Hiring Range $16 Campus Off-site Position Type Hourly Hours/Week 16-24 Normal work days Saturday and Sunday Normal work hours 12:00 am - 8:00 am Job Category Information Technology Does this position provide patient or clinical services to the VCU Health System? No Does this position require a pre-placement medical assessment? No Is any portion of this position grant-funded? No Sensitive Position No Resource Critical Yes Description of the Job

This individual will be a part of the VCU Computer Center Network Operations after hours support team. The individual must be able to monitor and identify events that may affect the performance of systems and the university network, using the provided tools.

Able to escalate and notify owners of discovered issues following documented procedures for problem resolution.

Required Qualifications

Experience in a multi-platform environment is required.

Should be able to perform basic server and network trouble shooting.

Able to initiate corrective actions and escalate problems to appropriate staff and management.

Must have good communication skills and be able to work with a diverse population.

Demonstrated experience working in and fostering a diverse faculty, staff and student environment or commitment to do so as a staff member at VCU

Preferred Qualifications

Previous work experience in related field. Work experience in networking, windows and Linux servers, Network Operations, helpdesk support and proficiency with storage management processes.

Knowledge of Unix and cisco networking. Prefer a Bachelor’s degree in Computer Science or related field.

Job Open Date 08/19/2020 Remove from posting on or before Open Until Filled Yes Special Instructions to Applicants Additional Information Quick Link http://www.vcujobs.com/postings/100274 Supplemental Questions

Required fields are indicated with an asterisk (*).

Optional & Required Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application

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