Director of TRiO Student Support Services

Virginia, United States
$75,000.00 - $86,000.00
Aug 18, 2020
Employment Level
Employment Type
Full Time

Director of TRiO Student Support Services

Hiring Range: $75,000 - $86,000
Job Type: Full-Time (Salaried)
Open Date: 8/13/2020
Close Date: 8/27/2020

Job Description:
This is a full-time restricted faculty position that is contingent upon renewal of grant funding.

Thomas Nelson Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high quality education and workforce training, excellent service, and innovative partnerships. As aligned with the college’s vision and mission, provides administrative oversight of the federally-funded TRiO – Student Support Services project, which targets retention/graduation/transfer of low-income, first-generation and/or students with disabilities enrolled in transfer curriculum and who have the intent and potential to successfully matriculate to a four-year college/university following graduation.

Provide leadership to the federally-fund grant project in order to meet the required enrollment, retention, graduation and transfer objectives of the grant to include oversight regarding personnel, budget, grant-writing, cultural enrichment events, counseling, mentoring and transfer activities.

Duties & Responsibilities:

  • Responsible for performance management for the TRiO SSS staff.
  • Directs, plans, organizes, and provides leadership to the day to day operations of the TRiO SSS department.
  • Oversees collaboration and faculty support for the TRiO SSS program. Responsible for overseeing communication, customer service and the use of up to date technology in the TRiO SSS program.
  • Responsible for fiscal and grant management in the TRiO SSS program. Maintain a student case load to provide personal, career, academic, and transfer advising to individuals and/or groups of program students.
  • Plan and facilitate educational/cultural workshops/activities and trips.
  • Develop and implement a summer bridge program .
  • Oversee submission of annual performance report to meet performance objectives for TRiO SSS.
  • Serve as a member of the Vice President for Student Affairs’ leadership team.

Minimum Qualifications:

  • Master’s degree in Counseling, Education, Research, Administration or related field.
  • Training and experience in designing, managing and implementing SSS or similar projects.
  • Successful grant-writing experience.
  • Successful experience in fiscal management, research methods, and problem solving.
  • Training and experience in administering and interpreting all project assessments. Must have previous grants management experience.
  • Must understand grants workload monitoring and reporting process.
  • Office experience to include administrative duties and budget experience. Experience working in an office setting and working with a diverse, faculty, staff, student and community populations.
  • Specialized knowledge of:
    • Extensive knowledge base and expertise in providing comprehensive academic, career and transfer counseling services to first generation, low-income, and/or students with disabilities.
    • Thorough knowledge of grant-writing processes.
    • Knowledge of disability services and ADA.
    • Thorough knowledge of proper budget procedures.
    • Working knowledge of division programmatic offerings.
  • Skills:
    • Excellent oral and written communication skills.
    • Financial management and strong analytical skills.
    • Possess presentation skills.
    • Strong customer service skills.
    • Demonstrated leadership ability for team-oriented environment. Establish positive public relations and interact effectively with diverse levels of students and internal and external customers.
  • Ability to:
    • Ability to collaborate with faculty, staff, students, community members and constituents in a diverse, professional manner in and/or outside of the educational environment.
    • Write effective and accurate reports.
    • Form strong coalitions with internal and external constituencies. Maintain confidential and sensitive information.
    • Resolve problems and to develop relevant alternatives and recommendations.
    • Manage multiple tasks, be organized and detail oriented.
    • Work independently and as a part of a project team to meet deadlines. Ability to adhere to federal, state and institutional regulations.
    • Ability to conduct workshops for student academic success.

Preferred Qualifications:

  • Experience with Blumen or other database management systems.

Special Requirements
Hours of Duty:
Monday – Friday, 8 a.m. – 5 p.m. Some evenings and weekends may be required.

Must be able to work at all campus locations.

Special Instructions to Applicants
Applicants must submit an online application for this position by visiting the following website: Thomas Nelson does not accept applications by mail, fax or e-mail. Failure to provide a complete application package may decrease the opportunity for interview selection or disqualify the application. Complete application packages will include:

  • Online application: Applicants are encouraged to fully represent their relevant qualifications on the application.
  • Cover letter
  • Resume
  • Three letters of recommendation – Preferred, to include a former supervisor, former colleague and a character reference, no relatives.
  • These should be uploaded to the online application system under “Other Documents”. Please scan your documents and upload them as a PDF file.

If you are having difficulty uploading any documents, please contact the Human Resources Department. The maximum allowable document size is 10 MB.

BACKGROUND CHECK STATEMENT: The selected candidate’s offer is contingent upon the successful completion of an extensive background investigation, which may include: criminal history, credit checks, employment verification, verification of education and professional reference checks.

Thomas Nelson Community College, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, Thomas Nelson is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

Reasonable accommodations are available to persons with disabilities during the application and/or interview process per the Americans with Disabilities Act. Call 757-825-2728 or email for assistance. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Contact Information
Thomas Nelson Community College
Human Resources Department
99 Thomas Nelson Drive
Hampton, VA 23666