Advisor, Student Accessibility and Welfare

University of St. Augustine
Texas, United States
Salary Not Specified
Aug 13, 2020
Employment Type
Full Time
The mission of The University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.


The Advisor, Student Accessibility & Welfare providesassistance and motivational support for students in their efforts to developstrong, independent academic skills and positive lifelong learning. The Advisor’sprimary focus is to administer the university's accommodation process andrespond to student requests for ADA, religious, and pregnancy accommodations.Additionally, this position focus on academic support in conjunction withfaculty, staff, and administrators, supporting a diverse population as itachieves its educational goals by fostering a student-centered environmentfocused on academic excellence. Reporting into the Director of Student Affairs,the Advisor is responsible for the university's overall accommodation processand provides support for student affairs functions.


Responsible for providing support to all students, bothon-campus and online, in all programs to accommodate the growing needs of the university.Cross-departmental collaboration is crucial to the success of this position.

Accessibility Services:

  • C onduct intake and follow-upappointments with students requesting accommodations, including, but notlimited to, accurately reviewing and interpreting all disability documentationprovided by students; arranging for and providing reasonable accommodations,support services, and resources to students; and collaborating with staff,faculty, administrators, and external service providers to ensure the provisionof reasonable accommodations.
  • Review student documentation, such as medical reports,neuropsychological reports, IEPs, 504 Plans, etc., and engage students in aninteractive process to determine students' accommodation and accessibilityneeds, the functional impact of their disability, and barriers to their fullparticipation in College programs and services.
  • Adhere to and keep current with ADA, Section 504 of theRehabilitation Act, Title IX, and other applicable best practices, laws, andregulations pertaining to accommodations and students with disabilities inhigher education.
  • Advise students with disabilities at residencies and followtheir crisis issues to resolution.
  • Instruct students on processes and policies to requestaccommodations and advocate for students as needed.
  • Make recommendations for updates to internal policies,procedures, or practices, which will improve student experience or increase theefficiency of the process.
  • Provide ongoing case management, follow-up, referrals, andsupport to students with disabilities regarding accommodations andaccessibility services.
  • Engage with staff, faculty, and administrators to promoteequity, inclusive practices, universal design, and accessibility of Collegeprograms and services while re-framing disability from a diversity perspective.
  • Maintain accurate, up-to-date, and complete case files,notes, and required data for reporting system(s).
  • Maintain confidentiality of privileged information andadhere to applicable privacy laws and ethical standards.
  • Demonstrate sensitivity, understanding, and respect ofdiverse populations within the workplace.
  • Serve as department representative at institutional eventssuch as residencies and commencement.
  • Hire service providers and authorize expenditures requiredto provide appropriate student accommodations and accessibility services.
  • Develop and provide training to faculty, advisors, andothers in the university community regarding policies and processes used in AccessibilityServices.
  • Prepare communications, responses, and other writtenmaterials on behalf of Accessibility Services.
  • Provide general support and assistance relating to studentswith disabilities.
  • Consult with HR as needed to provide Accessibility Resources

Title IX and Student Affairs:

  • Serve as a Deputy Title IX Coordinator/Investigator
  • Assist the Title IX Coordinator to ensure compliance withTitle IX federal regulations
  • Represent the Student Affairs function by answeringquestions, handling grievances, and addressing issues regarding campus deliveryof services and programs
  • Serve as a backup administrator for the universities ProfessionalMisconduct Committee
  • Assist the Director with the administration of theuniversity complaint process
  • Serve on university committees, ad hoc committees, task forces,and special initiatives as needed
  • Serve on the Universities Behavioral Intervention Team toaddress students in crisis through appropriate and individualized intervention.
  • Support student retention efforts through facilitating thecounseling and withdrawal processes; serve as a case manager for studentsupport cases involving family issues, health issues, etc., working inconjunction with student success advisors and faculty advisors.
  • Attend and support student functions and events, includingassisting with student organizations
  • Contribute to strategic planning, budget planning, andinnovation efforts
  • Collaborate with Student Success Advisors to help to preventstudents from probation status, to give support to at-risk students, and todecrease the overall number of students in these academic situations - at-risk,probation and academic suspension.
  • Serve as a backup for the Director of Student Affairs
  • Prepare and present webinars and training on key topics tostudents, faculty, and staff.


May perform other duties and responsibilities thatmanagement may deem necessary from time to time.


Reports to:
Director, Student Welfare

Positions Supervised:
Not Applicable


To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on the performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Master's Degree education, administration, counseling, student personnel, or related field required
  • Minimum of three years of professional experience in disability or accessibility services at a college or university
  • Evidence of strong organizational, communication, and computer skills, specifically MS Office products
  • Demonstrated experience with student affairs and Title IX is required
  • Knowledge of HigherEducation and Student Development Theory
  • Ability to work independently and as a member of a team
  • A student-centered approach to advising


Not Applicable


Regular travel is required to oversee direct and indirect reports and to collaborate with other campuses and departments to ensure consistency and quality of services.

Toperform the job successfully, an individual should demonstrate the following competencies:

  • Collaborates - Building partnerships and working collaborativelywith others to meet shared objectives.

  • Being Resilient - Rebounding from setbacks and adversity whenfacing difficult situations.

  • Instills Trust - Gaining the confidence and trust of others throughhonesty, integrity, and authenticity.

  • Drives Results - Consistently achieving results, even under tough circumstances.

  • Innovation - Creating new and better ways for the organization tobe successful.

  • Customer Focus - Building strong customer relationships anddelivering customer-centric solutions.

Work is performed primarily in a standard office environment but may involveexposure to moderate noise levels. Work involves the operation of personalcomputer equipment for six to eight hours daily and includes physical demandsassociated with a traditional office setting, e.g., walking, standing,communicating, and other physical functions as necessary.

The University of St. Augustine for Health Sciences is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Similar jobs

Similar jobs