Project Hire-Ed Case Manager (P/T Grant Funded), CPRE60062PHED

Provide direct case management working as a liaison between the apprentice, Project Hire-Ed™, College of DuPage faculty and staff, campus and community resources, the employer and WorkNet DuPage. Maintain communication with students for support and to direct students to appropriate resources, as needed.

• Maintain case management loads for apprentices with wrap-around services, to include outreach and support achieving apprenticeship program goals.

• Under the direction of the Manager, establish and maintain processes and procedures for apprentice case management.

• Provide support to students effectively by navigating resources at the college and in the community to ensure student success.

• Communicate frequently with partners and apprentices on appropriate wrap-around support, which may include referrals to academic support areas or community resources, encourage faculty interactions, and advocate for student success.

• Maintain and update processes on ongoing basis.

• Support student Information Sessions and Employer Forums for Project Hire-Ed™ and other events as needed.

• Participate and assist as appropriate, with strategic, annual and monthly planning.

• Assist with the application and management of apprenticeship grants in conjunction with Project Hire-Ed™ and College of DuPage Development and Grants Office.

• Carry out additional duties, events, and programs as assigned.

REQUIRED:

EXPERIENCE:

• Two to Three (2-3) years of experience in process management or case management.
• Solid organizational skills including attention to detail.
• Excellent relationship building and communication skills.
• Excellent written and verbal communication skills with the ability to effectively influence at multiple levels.
• Must be self-directed and work well independently as well as part of a team.
• Experience working in a collaborative manner with diverse constituencies.

EDUCATION: Bachelor’s degree or equivalent combinations of education and experience.

PREFERRED:

EXPERIENCE:

• Direct interaction with college students in process or case management.
• Experience with a high volume, fast paced environment.

EDUCATION:

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.)

25 hours a week. A combination of day, evening, and occasional weekend hours maybe be required to meet with employers.

General office environment and at employers’ location which may be a manufacturing environment.

This position requires a background check, motor vehicle report and drug screen.

PI122615908