Bursar - Team Lead, Bursar

The mission of The University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.

GENERAL SUMMARY

This position is responsible for managing the full functionalityof the AR Cash Department within the Office of the Bursar. This role isresponsible for monitoring student financial activities while supportingstudents in an effort to ensure timely payments, disbursements and maintenanceof accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsibilities include:
• Maintain student accounts in student information systems.
• Maintain student billing and receivables on an ongoing basisto include overdue student payments, and collections activity.
• Set up and monitor student payment plans.
• Process student refund payments and work stipends as needed.
• Assist Office of Financial Aid in posting of student funds.
• Work closely with Billing, Collections, Operations,Registrar/Enrollment, Student Services and other functional departments.
• Ensure all student inquiries are responded to within24-hours and provide excellent customer service to all students.
• Create, maintain, and monitor new and existing AR processes.
• Provide support and assistance to finance department withconfiguration of detailed billing codes, program codes, tuition and fee changes.
• Ensure all daily AR Cash processes are completed accuratelyand timely; maintain petty cash and process weekly bank deposits.
• Produce various Accounts Receivables reports; generate A/Rand aging reports.
• Serve as the liaison between all staff, faculty, external party/organizationand accounts payable to ensure the timely processing of expense accounts andassociated reporting.
• Provide facilities support and oversight as needed; storeall master building keys, purchase and maintain inventory of office supplies.
• Ensure University’s Bursar functions are in compliance withgovernment’s rules and regulations.

OTHER DUTIES AND RESPONSIBILITIES

May perform other duties andresponsibilities that management may deem necessary from time to time.

TRAVEL REQUIREMENTS

Not applicable

MANAGEMENT/SUPERVISORY RESPONSIBILITIES

Not applicable

POSITION IN ORGANIZATION REPORTS TO: Manager, Financial Operations

POSITIONS SUPERVISED: Supervise Campus Bursars

TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED

To perform this job successfully an individual must be able to performeach essential duty satisfactorily. The requirements listed below arerepresentative of the knowledge, skill, and/or ability required. Incumbentswill be evaluated, in part, based on performance of each essential function. Appropriatereasonable accommodations may be made to enable individuals with disabilitiesto perform essential functions.

EDUCATION and/or EXPERIENCE

• High School degree required. Associates or bachelor’s degreein Business with a focus on accounting preferred
• At least five years accounts receivable, billing and/or collectionexperience required, preferably in a university setting
• Must have a working knowledge of desktop computerapplications including Microsoft Access, Excel and Word
• Knowledge of Banner Student Information System a plus
• Ability to work independently, with minimal supervision
• Must be a self-starter, detail-oriented, ability toprioritize assignments and meet deadlines
• Excellent verbal, written, and organizational skillsrequired

BUSINESSCOMPETENCIES

To perform the job successfully, an individual should demonstratethe following competencies to perform the essential functions of the position:

• 
  Collaborates - Building partnerships andworking collaboratively with others to meet shared objectives.
• 
  Being Resilient - Rebounding from setbacksand adversity when facing difficult situations.
• 
  Instills Trust - Gaining the confidence andtrust of others through honesty, integrity, and authenticity.
• 
  Drives Results - Consistently achievingresults, even under tough circumstances.
• 
  Innovation - Creating new and better waysfor the organization to be successful.
• 
  Customer Focus - Building strong customerrelationships and delivering customer-centric solutions.

WORK ENVIRONMENT
Work is performed primarily in a standard office environment but may involveexposure to moderate noise levels. Work involves operation of personal computerequipment for six to eight hours daily and includes physical demands associatedwith a traditional office setting, e.g., walking, standing, communicating, andother physical functions as necessary.

The University of St. Augustine for Health Sciences is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.