Assistant Director of Residence Life

About Massachusetts College of Liberal Arts:

At MCLA, we're here for all - and focused on each - of our students. As a 2019 Top Ten Public College, classes are taught by educators who care deeply about teaching, and about seeing their students thrive on every level of their lives. Nearly 93% of our graduates land competitive jobs or are accepted by some of the best grad schools in the country. We engage in the most nationally relevant conversations by hosting some of the most celebrated thinkers and speakers on our campus in the Berkshires of Massachusetts, an area known for its mountain ranges, hiking trails, and panoramic views. Our home town of North Adams is brimming with creative energy and the regional economy is booming as a result. In nearly every way possible, the experience at MCLA is designed to elevate you as an individual, a leader, and a communicator, fully empowered to make your impression on the world.

Job Description:

The Assistant Director is an integral part of the Residential Programs & Services Office (RPS) and will be both responsible in part for housing operations and for the training of professional and student staff on programming and procedures. The Assistant Director will manage the daily operations of their own residence area and supervise residence directors of other residence areas. The ADRL needs to have previous experience with The Housing Director (THD) software for housing operations. The Assistant Director will also assist the Director of RPS with the coordination and implementation of Residence Life staff recruitment, development, and process housing operations planning for the academic and summer calendars. They will assess the development and implementation of reporting for RPS. They will develop and maintain strong collaborative partnerships with campus constituencies to ensure residential community support of the College's mission. The Assistant Director may serve as a hearing officer for the student conduct program. The Assistant Director will coordinate maintenance and assessment of the department-wide website, social media sites. They will serve as a senior leadership representative for Residence Programs & Services, including representing the department on campus-wide committees and at College events including but not limited to Admissions Open House and Orientation events.


  • Aids the Director of Residential Programs & Services in setting vision, goals, and outcomes for the department. In the absence of the Director, the ADRL is the Senior Housing Officer.
  • Hiring, training, supervising, and evaluation of 1-3 Residence Directors (RDs). General administrative responsibilities: manage, mentor, and coach residence directors with departmental processes and projects.
  • Daily management of the Flagg Townhouse residence area consisting of approximately 400 beds, including the supervision of RA Staff. Including but not limited to engagement, supervision, key inventory, opening and closing preparation and room changes.
  • Assist in overall management of The Housing Director (THD), a product of Adirondack software; provide training of RPS personnel on the use of THD. Maintain inventories of all residence hall equipment and furnishings in THD.
  • Oversight of student staff leadership: chair the selection processes, coordinate and develop training for student staff including RA Selection and Residence Area Security Monitors (desk assistants) and provide on-going leadership opportunities, service, and leadership development.
  • Participate in departmental assessment initiatives.
  • Contribute to experiential learning initiatives. Is visible and available in the residence areas outside of office hours; visits the residence areas to assist with safety, maintenance, and to promote community building. Actively engages in creating strong partnerships within the department and throughout campus to enhance the overall residential experience for students.
  • Serve as a Conduct Officer for alleged violations of College policy as assigned by the Dean of Students. Follow through with all aspects of the conduct review process for each case assigned.
  • Assist with routine safety procedures including fire drills, health and safety checks, and natural disaster preparedness.
  • Serve on the on-call rotation for emergency assistance and crisis intervention, maintain the monthly on call schedule.
  • Collaborate with the Disability Resource Office on housing accommodation requests including emotional support animals.
  • Direct contact and liaison for Conferencing and Events Services.
  • Complete other duties and projects as assigned. Job description is subject to change due to any organizational needs of the division.

  • Master's degree in Higher Education Administration, Counseling, or related field is required.
  • Minimum of 3 to 5 years of experience in Residence Life & Housing, including supervision of staff.
  • Experience in using The Housing Director software by Adirondack Solutions. Mastery of THD functions is preferred.
  • Demonstrated ability to develop and maintain effective collaborative partnerships with other campus departments involved in creating a safe and engaging residential environment.
  • Commitment to diversity and social justice; experience in establishing an inclusive residential environment for all residents.
  • Demonstrated ability to organize and manage a variety of projects and responsibilities working both independently and collaboratively as necessary.
  • Demonstrated flexibility, resiliency, creativity, leadership, and supervisory capabilities including a demonstrated an active commitment to diversity and inclusive excellence.
  • Professional, personable, approachable.

Additional Information:

This is a full-time, benefits-eligible, live-on position in the APA bargaining unit. Salary is $50,000.

Massachusetts College of Liberal Arts is committed to a policy of nondiscrimination and affirmative action in its educational programs, activities and employment practices. The college complies with all federal, state, and local laws and regulations advancing equal employment. Applicants who will enrich the diversity of the campus community are strongly encouraged to apply. Visit .

Application Instructions:

For best consideration please submit your application by August 16, 2020.

Interested candidates must apply electronically and should submit a letter of interest and resume by clicking on the APPLY NOW button below.

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