Specialist II, Business Services

Employer
Lone Star College
Location
Texas, United States
Salary
Salary Not Specified
Posted
Aug 03, 2020
Employment Type
Full Time


Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

  • One LSC


  • Student Focused



  • Own It



  • Advance Equity



  • Cultivate Community


  • Choose Learning



The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance .

Campus Marketing Statement

Lone Star College-Houston North Fallbrook

Lone Star College offers high-quality, affordable academic transfer and career training education to 99,000 students each semester. LSC is training tomorrow’s workforce today and redefining the community college experience to support student success. Stephen C. Head, Ph.D., serves as chancellor of LSC, the largest institution of higher education in the Houston area with an annual economic impact of nearly $3 billion.

LSC, which consists of seven colleges, ten centers, two university centers, Lone Star Corporate College and LSC-Online, is continuously named Great Colleges to Work For by the Chronicle of Higher Education. To learn more, visit LoneStar.edu.

LSC-Houston North Fallbrook is the latest location of the newest college in the Lone Star College system. LSC-Houston North Fallbrook delivers higher education opportunities to a traditionally underserved area of Houston. The 55,000 square-foot facility offers 14 classrooms, two computer labs and two science labs for students to take core courses to earn Associate of Arts and Associate of Science degrees.

Location address is 12515 Walters Rd., Houston, TX 77014.

Job Description



PURPOSE AND SCOPE:

The S pecialist II, Business Services s upports other staff by performing task oriented duties while providing clerical, analytical, administrative, and/or operational support under general supervision. The position is responsible for receiving, logging, and interpreting information, making copies, sorting and distributing mail, preparing correspondence, reports, documents, answering questions and inquiries. The p osition oversees majority of Business Office operations as it pertains to college monies including fuel debit card. M onitors the progress and efficiency of workflow and responds to changes in client/student needs as necessary. This role may implement or develop a strategy with co-worker to improve work flow through out our department. P rovides information and directions and providing a customer friendly environments.

ESSENTIAL JOB FUNCTIONS:

  • Greet and collect as much information as required to assist student/staff or community. Monitor front office check-in station to direct all customer s to the appropriate Specialist; h andle complex issues and complaints pertaining to vending services, and proces s all vending refunds
  • Review and process cash receipts for all incoming payments from students, faculty, staff, outside clients, and vendors ; m ay report, review, research and reconcile functions for daily student receivable deposits, operating funds, cash boxes, petty c ash, and student accounts
  • Audit and reconcile student accounts, works with students, one on one, to solve complex issues as the y pertain to charges and debits
  • Wor k with outside vendor to process disputes against the collection/student accounts; r esearch pertinent, complex documentation to either prove or dis prove debts sent to collections
  • May direct part time personnel assigned to operation. May direct and coordinate work assignments relative to operation within department
  • Run queries for status updates (cash advances, travel authorizations, expense reports, and credit card transactions), Monitor unapproved, travel authorizations ; r equest and verify receipts as necessary for policy compliance, and review and approve all expense reports for payment
  • Process requests for ProCard, T & E cards and declining balance card ; p rovide declining balance card training as cards are issued and review current tr avel policies; a udit purchase card transactions daily and help cardholders with reconciling and resolves issues
  • Serve as liaison for System Office Accounts Payable to provide necessary documentation or missing information from campus. Follow up on payments and assist staff and faculty with research and request payments. Submit void and re-issue forms for checks that need to be voided/sto pped/re-issued to System Office
  • Enter requisitions as needed; review requisitions with problems to assist requestors with issues . Enter or assist end users with the process of entering contracts and follow up, assist buyers with campus issues, enter receipts as needed, and submit W-9 forms for processing . Troubleshoot PO's for campus errors, and request additional/corrections to category codes as needed. Run reports to view all outstanding purchase orders that need to be closed out before year-end and email each requester a list of their outstanding PO's
  • Assist and p rovide training for staff and faculty as it applies to various tasks in iStar: travel & expenses, contracts, purchasing, procurement cards, ap inquiry, query reporting, budget reporting, journa l entries, and budget transfers
  • Ensure prompt problem identification and resolution with student payment plans, defaults and financial aid; communicate with faculty, staff and students as needed to resolve problems.
  • Ensure policies and procedures of the system are followed and ensure compliance with all app licable regulatory requirements
  • Implement and manage processes assigned to the department ensuring prompt problem identification and resolutio n including, NSF checks
  • R esponsible for other reasonable related duties as assigned.


  • KNOWLEDGE, SKILLS AND ABILITIES:

    • Working knowledge of general office practices and procedures
    • Ability and knowledge of cashiering and good customer service skills
    • Basic knowledge of the Microsoft Office
    • Strong verbal and written communication skills


    PHYSICAL ABILITIES :

    The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

    WORK SCHEDULE AND CONDITIONS :

    • Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
    • Interface with internal and external contacts as needed to carry out the functions of the position
    • Work is performed in an internal office environment with minimal exposure to health or safety hazards


    REQUIRED QUALIFICATIONS:

    • High School Diploma or GED and at least 1 year of experience, or an equivalent combination of education and experience


    Salary

    Hiring salary range is $30,000 to $34,500

    Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

    Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

    1. Length of time (specific months and years) of employment
    2. If the position was full time or part time
    3. If the position was paid or unpaid
    4. Unofficial transcript for highest earned degree


    Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

    Benefits Marketing Statement

    By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

    Special Instructions

    Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

    If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

    You must limit your file name for any attachment to 40 characters or less.

    How to Apply

    ALL APPLICANTS MUST APPLY ONLINE ONLY

    We will not accept application material received via fax, email, mail, or hand delivered.

    Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

    If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

    Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

    More information on the E-Verify program is available at www.dhs.gov/E-Verify .

    Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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