Associate Director, Intercultural Center

University of Maryland, Baltimore
Maryland, United States
Salary Commensurate with experience
Jul 30, 2020
Employment Level
Employment Type
Full Time

The Office of Academic Affairs, division of Student Affairs/Campus Life Services has an opportunity for an Associate Director, Intercultural Center.  The selected candidate will offer strategic direction in providing comprehensive initiatives that foster intercultural student engagement and leadership opportunities to sustain a thriving educational environment for all students, including students from historically underrepresented communities (i.e. Students of Color, students with disabilities, first-generation college students, students from different socioeconomic backgrounds, undocumented students, LGBTQ+ students, veterans, religious diversity, students who are parents, and other student affinity groups). Develop and coordinate intercultural programming, experiences, and resources that enhance students’ professional practice and skill development using a social justice framework. Develop and facilitate innovative training and professional development opportunities that address various stages of identity development with the purpose of expanding the leadership skills and intercultural competencies of students, faculty, staff, and community members. Collaborate with colleagues from the Division of Student Affairs and the University to develop opportunities to meet department goals and to address barriers to student success. As the leader of this functional area, support the Executive Director of the Intercultural Leadership and Engagement Center and ensure that the program and service delivery model align with the mission and goals of the Center. 


Benefits Information 

UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools. 


Essential Functions 

  • Plan and implement professional development opportunities focused on identity, intercultural, and advocacy education for students, faculty, staff, and the campus community to aid in improving the climate for diversity through trainings, workshops, seminars, consultations, curriculum development, and resources. 
  • Conceptualize and develop projects, including training materials, website content, communications, progress reports, promotional materials, recommendations, and other resources related to identity, culture, advocacy, and student support.  
  • Provide academic, personal, social, and cultural support to students through individual and group consultations and referrals to internal and external support services. 
  • Provide strategic direction in the creation and management of asynchronous intercultural development online opportunities for students enrolled in off-campus and online degree programs and as a part of the overall programming model.  
  • Develop and administer all aspects of an evaluation and assessment plan for the area, including data collection, analysis, interpretation, reporting, and the utilization of results to improve the quality of programs and services. 
  • Supervise, develop, and evaluate student, para-professional and/or professional staff. 
  • Work with various Intercultural Leadership and Engagement Center liaisons, campus partners, and stakeholders to provide comprehensive programs and services.  
  • Monitor, recommend, and implement initiatives that support diversity strategic planning efforts informed by the student climate for diversity findings. 
  • Maintain knowledge of trends and best practices in student affairs, identity development, student support, intercultural development, and technology.  
  • Develop and manage a budget. 
  • Assist in responding to student concerns and students in crisis, as necessary, by collaborating with the Office of Accountability and Compliance, which may include to creating services to support students impacted by acts of bias and discrimination.  
  • Conduct outreach to and respond to the changing needs of underrepresented students (i.e. Students of Color, students with disabilities, first-generation college students, students from different socioeconomic backgrounds, undocumented students, LGBTQ+ students, veterans, religious diversity, students who are parents, and other student affinity groups). 
  • Perform additional duties as assigned that advance the mission of the Intercultural Leadership and Engagement Center and the Division of Student Affairs. 


Minimum Qualifications

Education:  Bachelor’s degree in a related field; Master’s degree in Education Administration or in a related field is preferred. 

Experience:  Five (5) years of experience related to departmental functions with at least two (2) years of direct experience leading, managing, and facilitating identity, intercultural, and advocacy programs. 


Knowledge, Skills, And Abilities 

The ideal candidate will have demonstrated expertise in developing and implementing learning curriculum and initiatives that increase the intercultural leadership development of students and student organizations using a social justice framework. 

  • Knowledgeable of student identity development theories and experience working with diverse populations. 
  • Experience effectively collaborating with student, faculty, staff, and community members. 
  • Ability to work independently under minimal supervision. 
  • Skill in exercising initiative, resourcefulness, and sound judgment with an ability to solve problems and independently make decisions. 
  • Ability to prioritize ongoing and new projects.  
  • Experience developing and facilitating diversity, equity, and inclusion initiatives and experiences. 
  • Skill in communicating efficiently and effectively both orally and in writing with a variety of individuals both internally and externally. 
  • Ability to establish relationships and collaborations and experience with restorative practices, intergroup dialogue, and/or other diversity, equity and inclusion models. 
  • Demonstrated experience using a continuous improvement approach to improve the quality of services and processes. 
  • Skill in relevant PC applications. 


Hiring Range: Commensurate with education and experience.


If accommodations are needed for a disability, please contact Human Resource Services at 410-706-2606, Monday – Friday, 8:30am – 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258. 


UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy.