Director of International Program Development

New York, United States
Salary Not Specified
Jan 22, 2020
Employment Type
Full Time
Posting Details

Job # 036358 Department Code 22801-7171 Department Syracuse Abroad Job Title Director of International Program Development Location Syracuse, NY Pay Range Commensurate w/experience Staff Level S6 FLSA Status Exempt Hours

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description

The Director of International Program Development is an integral member of the Syracuse Abroad executive team – a highly collaborative organizational structure. As the leader of study abroad international program development, this role is responsible for strategically leading and managing all World Partner (direct exchange, third party provider), Summer and Short-Term (faculty-led) programs, as well as playing a lead role in developing additional new strategic program initiatives, including semester and summer options. This position reports to the Assistant Provost/Executive Director of Syracuse Abroad and is supported by 2 mid-level management positions. Areas of responsibility include: cultivating and maintaining World Partner and Summer/Short Term admissions and student services processing, including responsibility for program and budget review; ensuring highest academic standards & programming (curricular oversight, program review, academic standards, assessment); developing and supporting the implementation of new study abroad programs, models, partnerships; and representing Syracuse Abroad on campus, domestically, and internationally. The position also engages with Syracuse University administrators, faculty, and departments to enhance campus internationalization in support of the University academic strategic plan.


• Master’s degree required. Doctorate strongly preferred.

• Minimum of eight (8) years of professional experience, ideally in education abroad or international higher education, developing and/or leading international programs, or equivalent combined experience preferred.

• Demonstrated experience supervising and managing staff for three plus years, with proven ability to foster teamwork and generate a positive atmosphere.

Job Specific Qualifications

• Experience developing and/or leading international programs strongly preferred.

• Experience managing partnerships in strategic ways.

• Excellent communication and collaborative leadership skills.

• Ability to connect with diverse audiences of students, faculty, and administrators.

• Ability to travel domestically and abroad.

• Experience studying, working or traveling internationally.

• Ability to speak a second language is an asset.


• Develop, direct and assess options for Summer/Short Term and World Partner programs to grow opportunities for students/faculty to participate in study abroad, and to enhance broader campus internationalization goals.

• Develop and maintain partnerships with, and coordinate effective communication between: (1) Syracuse Abroad staff, (2) relevant academic departments/advisors/administrators, and (3) international partners.

• Work with the Syracuse Abroad Director of Global Operations to maintain active MOU’s and execute new/extension partner agreements.

• Engage faculty and departments to generate demand for and new opportunities to teach/research abroad; support faculty through `best-practices’ workshops.

• Engage campus partners to advocate for and support integration of study abroad into the curriculum and student experience.

• Collaborate with marketing/communications staff to develop and distribute program and curricular information to students, staff, partner institutions and main campus advisors/faculty (e.g., special workshops, flyers, email blasts, visits to department meetings).

• Supervise 2 FTE staff and maintain general oversight over other Summer/Short Term and World Partner staff to maintain and improve program quality and overall budgetary and organizational efficiency.

• Ensure highest academic standards for the Syracuse Abroad Summer/Short Term and World Partner Programs. Review existing curricula and develop new program options to respond to: (a) changing curriculum requirements on Syracuse main campus, (b) shifting student interests and backgrounds, and © strengths of local contexts.

• Oversee assessment of academic programs, and work with main campus administrators and faculty to set and maintain academic standards. Review programs and budget models. Follow up on course and program evaluations.

• Oversee academic policies, procedures, and services: collaborate with the Syracuse Abroad Director of Curriculum and Academic Services to develop and update Syracuse Abroad academic policies and procedures in accordance with University-wide policies and ensure adherence to these policies.

• Provide oversight for the registration process for Syracuse University and visiting students on Syracuse Abroad Center summer programs.

• Program development and strategic initiatives: under the direction of Syracuse Abroad’s Assistant Provost/Executive Director, and working closely with the Syracuse Abroad leadership team, take the lead to research, identify, analyze, and propose new study abroad programs and program models (i.e. new centers, new World Partner programs, new faculty-led programs, etc.), potential partners and resources abroad that can enhance/expand new University initiatives and academic priorities, and the University’s geographic footprint.

• Develop and coordinate relevant advisory committees/task forces to engage key campus and abroad stakeholders.

• Work closely with Syracuse Abroad leadership to initiate and implement new initiatives. Serve on the Syracuse Abroad Executive Committee as a member of the senior leadership team. Participate in the Syracuse Abroad strategic planning process.

• Represent Syracuse Abroad on campus, domestically and internationally. Actively engage with and stay on top of latest research and trends in the fields of international education and higher education in general. Engage in national membership organizations, represent Syracuse Abroad at national and international events and conferences. Serve on University-wide committees and taskforces as needed. M

• Manage special case petitioning for Syracuse University students who want to study on non-Syracuse University affiliated programs.

Physical Requirements




Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.


Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link Job Posting Date 01/22/2020 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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