OPS Business Consultant

Job Summary

The Business Consultant assists in the development and implementation of Florida Gulf Coast University/Small Business Development Center (FGCU/SBDC) consulting, educational, and training assistance programs in compliance with Small Business Administration (SBA), Florida Small Business Development Center (FSBDC), and FGCU guidelines.

Job Description

Typical duties include but are not limited to:

• Provides direct client services requiring a minimum of 60% direct individual counseling.
• Promote FSBDC and increase clients with community outreach including but not limited to speaking engagements and partnerships.
• Assists with the development and implementation of FGCU / SBDC educational and training assistance programs in compliance with SBA, FSBDC, and FGCU guidelines. The training can be delivered in many different methods; including written, online and in person.
• Assists with ensuring all deliverables for SBA are achieved in a timely manner.
• Required to enter all information needed in statewide FSBDC database system no later than the end of each week.
• Represents SBDC on community outreach by serving on appropriate boards and committees.
• Engages in the area Chambers of Commerce and other economic development organizations.
• All Client information and data are confidential and no SBDC client may be approached for outside paid services.

All employees are expected to:
• Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.

• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.

• Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.

• Provide quality customer service by creating a welcoming and supportive environment.

• Present a professional image in word, action and attire.

• Demonstrate professionalism in dealing with a diverse population while understanding and respecting each other’s view of the world, personalities and working styles.

• Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.

• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.

Other Duties:

Performs other job-related duties as assigned.



Additional Job Description

Required Qualifications:

• Bachelor’s degree from an accredited institution in an appropriate area of specialization.
• Two years of experience in general business or small business development.
• Experience operating personal computers with proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) software.
• Valid driver’s license.

Preferred Qualifications:

• Experience in consulting or expertise in any of these small business subjects: Business Financial Strategies, Access to Capital, Contracting (finding and applying to government opportunities), Accounting, Sales Development, and Marketing Strategies.
• Previously owned or operated a small business

Knowledge, Skills & Abilities:

• Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.
• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.
• Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.
• Provide quality customer service by creating a welcoming and supportive environment.
• Present a professional image in word, action and attire.
• Demonstrate professionalism in dealing with a diverse population while understanding and respecting each other’s view of the world, personalities and working styles.
• Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.

FGCU is an EOE AA /F/Vet/Disability Employer.