South University, the right direction for a brighter future.POSITION SUMMARY: Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated.
Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion. This position is remote temporarily due to COVID-19. This position will eventually return to being office based. KEY JOB ELEMENTS:
Accurately and completely
explain educational programs, expected outcomes, student services,
and financial consideration to students, parents, and
Manage inquiries to achieve
prompt contact and performance activity weekly goals; utilize
approved recruitment policies/formats; make prompt and effective
contact with inquiries and redirect unqualified candidates based
upon incompatible career goals.
Secure new inquiries
(Personally Developed Referrals) by directly asking phone and
in-person contacts about referrals of others to contact that may be
interested in programs offered.
Schedule and conduct
interviews, pursue qualified candidates for enrollment, and
determine appropriateness of candidates for enrollment based upon
career goal compatibility.
Accurately forecast projected
new students on a periodic basis for admissions
follow-up meetings, monthly at minimum, with all applicants to
ensure successful matriculation.
Assist other personnel and
departments with data collection and problem
Participate in appropriate
recruitment and enrollment activities including: open houses,
regional presentations, training sessions, orientation programs,
career days, community outreach, employer partnerships,
Other duties as
Bachelor's degree in
Business or a related field and one year successful admissions or
sales experience OR Associate's degree and three year's
successful admissions or sales experience. (Salary level will be
based on degree level).
Sincere interest in helping
others achieve life goals.
Excellent written and verbal
Strong interpersonal skills
with both faculty and student populations.
Superior organizational and
problem resolution skills.
Goal oriented and highly
Strong expertise with MS
Office as well as field related hardware and software packages and
systems for reporting features.
Ability to interact
effectively as either a leader or as a member of a team and work
collaboratively with other departments.
Ability to listen to
customers (e.g. staff, etc.) and to understand and respond
positively to their requests.
Ability to adapt to changing
assignments and multiple priorities.
Ability to manage multiple
tasks and successfully meet deadlines.
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