Vice President for Student Services
The incumbent in this job is expected to assist the College in achieving its vision and mission. Customer focus, college service, and a willingness to assist as needed are expectations for all employees.
The Vice President for Student Services (VPSS) provides dynamic and effective leadership to a comprehensive student services division. In collaboration with other units at the college, the VPSS works to enhance student learning and success in accordance with the college's strategic plan. The VPSS promotes consistency of service delivery by ensuring college policies and procedures are fairly administered using a customer friendly approach. Additionally, the VPSS ensures compliance with all applicable state and federal regulations. Lastly, the VPSS ensures continuous assessment and improvement of division-wide efforts to create and sustain a diverse and inclusive community of learners. Areas reporting to the Vice President include Athletics, Registrar, Financial Aid, Admissions & Recruitment, Student Conduct, Academic Advising, Student Success & Retention, Counseling, Disability Access Services, Assessment Center, Student Life, International Student Support, Career Services, and Early Middle College / Career & College Promise.
Education Required: Master's degree in higher education administration or related degree from an accredited institution
Education Preferred: Doctorate in higher education administration or related degree from an accredited institution
Experience Required: - Five years of progressively responsible experience, leading student services or similar operations in a large organization. - Experience in the successful supervision of a large staff to achieve organizational and unit goals. - Comprehensive skills in supervising and building a highly effective work team. - Experience in developing and managing budgets. - Experience with contemporary customer/student services and/or enrollment management operations and/or strategies.
Experience Preferred: - Greater than five years of progressively responsible experience leading student services operations at the post-secondary level. - Greater than three years of experience within one of the operational units in student services. - Experience at a multi-campus community college.