Administrative Associate & Handshake Specialist

Posting Details

Vacancy Number
S01345
Position Title
Administrative Associate
Working Title
Administrative Associate & Handshake Specialist
Competency Level
Journey
Dept/School
Career Center - 40020
Primary Purpose of Organizational Unit

The mission of the UNCW Career Center is to be a comprehensive career counseling and resource center dedicated to empowering students and alumni as active participants in their own career development. Through the journey of learning, career exploration, and applied learning opportunities students are motivated to expand their knowledge of themselves and the world of work in a dynamic global community.

College
Career Center - 40020 College
College/School Information

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace
Main UNCW Campus
Brief Summary of Work for this Position

The Administrative Associate & Handshake Specialist serves as the receptionist for the
Career Center, manages administrative tasks independently, and provides support for
our online career management and student appointment system, Handshake.

Key Responsibilities Include:
• Responsible for opening and closing the office each day
• Assists students, alumni, employers, faculty/staff, parents, and the general public with inquiries and manages the Career Center email
• Schedules appointments for UNCW students and alumni
• Processes deposits, purchase orders, catering, printing orders, room/table
reservations, surplus property requests, work orders, etc.
• Provides Handshake support to students, alumni, UNCW departments, and employers
(helping with navigation, troubleshooting, account set up, event registration, and posting positions)
• Approves/declines pending employers, alumni account requests, and job postings in
Handshake
• Provides meeting minutes for weekly staff meetings
• Creates a Career Center events calendar that is relevant to students

Minimum Education and Experience Requirements

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred education, professional skills and experience

Experience with the following:

• Outlook
  
• Word
  
• Publisher
  
• Excel
  
• PowerPoint
  
• Cascade
  
• SEAPrint
  
• Surplus Property
  
• AiM
  
• uShop
  
• Handshake
  
• Document design
  
• Proofreading
  
• Writing policies and procedures
• Must be responsible, dependable, and punctual
  
• Strong work ethic – integrity, emphasis on quality of work, and accountability
  
• Ability to provide excellent customer service, respectful, patient, attentive, and professional
  
• Present a positive image as the “face of our office”
  
• Capability of using good judgement and resolving customer issues with minimal supervision
  
• Ability to learn new technology or software in a reasonable amount of time
  
• Must feel confident troubleshooting independently and exercise patience when helping customers with technical issues
  
• Strong attention to detail, precision, problem solving, research, and analytical skills needed to assess job postings and filter out scam jobs
  
• Ability to explain and simplify systems, policies, and procedures to people of different backgrounds
  
• Strong adherence to policies and procedures
  
• Capability of organizing and prioritizing workload independently
  
• Accuracy and commitment to data integrity
  
• Verbal and written communication skills

Required Certifications or licensure

None.

Recruitment Range
$31,200 - $35,267
FTE
1.0 (40 hours per week)
Months Per Year
12 Months
Work Days
Monday - Friday
Work Hours
8:00AM- 5:00PM
Type of Position
Permanent
Anticipated Ending Date if Time-Limited

Position Number
310
Job Posting Date
03/31/2021
Posting Close Date
04/15/2021
Special Notes to Applicants

PLEASE NOTE : This posting will close at 11:59PM on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.

For more info/to apply visit http://jobs.uncw.edu. Applications must be submitted through the online application system to be considered.

You will be required to attach a cover letter and resume to successfully apply for this position. To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position.

This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement

At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

External Link to Posting
https://jobs.uncw.edu/postings/20313
Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. List of 3 Professional References

Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn of this opportunity with UNC Wilmington (2021)?
   • UNCW Website
   • UNCW Facebook Page
   • UNCW Linkedin Page
   • UNCW Twitter Account
   • UNCW Employee Referral
   • Chronicle of Higher Education
   • Craigslist
   • Diverse Issues in Higher Education
   • Glassdoor
   • Higher Ed Jobs
   • Hispanic Outlook
   • Indeed
   • Inside Higher Ed
   • North Carolina Job Network
   • Women In Higher Education
   • Other