full-time position with Health Policy & Management; 37.5
hours per week; Monday – Friday
Responsible for the creation, implementation, maintenance,
performance, production support and documentation of various
departmental and enterprise-wide application systems. This includes
but is not limited to the installation, modification, and testing
of new and/or upgraded applications (packages or home grown),
operating systems, file structures, hardware, communication
devices, and productivity tools. Apply analysis techniques and
procedures to gather and then translate business requirements into
functional/technical specifications and designs. Using functional
specifications and designs, produce all or part of the
deliverables. Maintain databases and application system code.
Responsible for full life-cycle of medium to large sized complex
projects. Develop solutions based on extensive technical knowledge,
skills and experience. Influence client towards
Responsibilities listed below are typical examples of the work
performed by this position. Not all duties assigned to this
position are included, nor is it expected that everyone in this
position will be assigned every job responsibility.
ANALYSIS AND REQUIREMENTS GATHERING:
Define complex business/clinical/education problems by meeting with
clients to observe and understand current processes and the issues
related to those processes. Provide written documentation of
findings to share with the client and other IT colleagues. Gather
complex system requirements by meeting with clients and researching
existing technology to understand the business requirements and
possible solutions for new applications.
DESIGN AND DEVELOPMENT:
Develop detailed tasks and project plans by analyzing project scope
and milestones for complex projects in order to ensure product is
delivered in a timely fashion according to software lifecycle
standards. Write functional/technical specifications from the
complex system requirements, putting them into functional and
technical descriptions for use by programmers and business analysts
to develop technical solutions. Develop/change data input,
files/database structures, data transformation, algorithms, and
data output by using appropriate computer language/tools to provide
technical solutions for complex application development tasks.
Document code and associated processes by adhering to development
methodologies, adding code comments and appropriate documentation
to various knowledge-based system(s) to simplify code maintenance
and to improve support. Provide monitoring and guidance in
application design and development to more junior staff. Provide
thought leadership in designing and developing innovative
TESTING AND DOCUMENTATION:
Create and document complex test scenarios using the appropriate
testing tools to validate and verify application functionality.
Test all changes by using the appropriate complex test scenarios to
ensure all delivered solutions work as expected and errors are
handling in a meaningful way. Author and maintain documentation by
writing audience-appropriate materials to serve as technical and/or
end-user references. Mentor junior staff in testing tools and
technologies by reviewing their work.
IMPLEMENTATION AND MAINTENANCE:
Implement changes by adhering to the change management policies and
procedures for any given project to communicate to all parties the
nature, significance, and risk factors of the solution. Monitor
changes and resolve complex problems by responding as they occur,
by reviewing all processing and output of the newly implemented
solution, and by proactively ensuring the solution works
successfully in order to satisfy the customer requirements and to
provide a smooth transition to the new solution. Provide support by
investigating and resolving issues, including complex issues to
ensure prompt, effective service.
Perform other duties as required.
Bachelor’s degree. Additional experience may be substituted for
education. Five years of related work experience with computer
systems and applications.
Must demonstrate strong critical thinking and analytical reasoning
skills. Ability to work on multiple priorities effectively. Ability
to prioritize conflicting demands. Ability to execute assigned
project tasks within established schedule. Able to work
collaboratively in a team environment. Must be able to communicate
effectively in the service of users and colleagues. Writes and
communicates clearly and concisely. Possess sound documentation
skills. Ability to maintain confidentiality. Demonstrated exemplary
customer service skills. Strong technical skills and ablilty to
understand complex business processes.
**JHU Equivalency Formula: 30 undergraduate degree credits
(semester hours) or 18 graduate degree credits may substitute for
one year of experience. Additional related experience may
substitute for required education on the same basis. For jobs where
equivalency is permitted, up to two years of non-related college
course work may be applied towards the total minimum
education/experience required for the respective job.**
Knowledge in the assigned application, as well as, the platform on
which it runs.
NOTE: The successful candidate(s) for this position will be subject
to a pre-employment background check.
If you are interested in applying for employment with The Johns
Hopkins University and require special assistance or accommodation
during any part of the pre-employment process, please contact the
School of Medicine HR Divisional Office at 410-955-2990. For TTY
users, call via Maryland Relay or dial 711.
During the Influenza ("the flu") season, as a condition of
employment, The Johns Hopkins Institutions require all employees
who provide ongoing services to patients or work in patient care or
clinical care areas to have an annual influenza vaccination or
possess an approved medical or religious exception. Failure to meet
this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas,
laboratories, working with research subjects, or involving
community contact requires documentation of immune status against
Rubella (German measles), Rubeola (Measles), Mumps, Varicella
(chickenpox), Hepatitis B and documentation of having received the
Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include
documentation of having two (2) MMR vaccines; two (2) Varicella
vaccines; or antibody status to these diseases from laboratory
testing. Blood tests for immunities to these diseases are
ordinarily included in the pre-employment physical exam except for
those employees who provide results of blood tests or immunization
documentation from their own health care providers. Any
vaccinations required for these diseases will be given at no cost
in our Occupational Health office.
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