PC Analyst II

Job Vacancy Announcement

Position Title

PC Analyst II

Position Type

Staff

Department

Technology Client Support

FLSA

Non-Exempt

Union/Non Union

Non Union

Full Time or Part Time

Full Time

Grade

11

Salary Range

Hiring Salary Range

$51,851 - $57,036/Annually

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Regular

Job Description Summary

Responsible for providing technical services and network support for campus workstations, printers and phones in equipped offices, classrooms, and labs. Responsibilities include the deployment of hardware equipment and software applications used to conduct daily academic services and business operations. Technical and analytical skills required for troubleshooting and supporting computer systems and software in an enterprise environment.

Minimum Qualifications

  1. Four to five years full-time or equivalent part-time work experience directly related to desktop management in an enterprise environment.
  2. A combination of relevant education and work experience for a total of four years.
  3. Associate’s Degree in Computer related field desired but not required.
    4. A+ certification beneficial.


Criteria

CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

  1. Ability to use software packaging tools to create application installer packages, including MSI and virtual application packages.
  2. Ability to use desktop management tools to create and deploy application bundles on computer workstations.
  3. Ability to use desktop imaging tools to create and restore computer images.
  4. Ability to use VMware Workstation tool to create, configure, deploy, and troubleshoot virtual machines.
  5. Working knowledge of Microsoft Active Directory, Group Policies, Windows Registry, DOS batch files, and PowerShell scripts.
  6. Ability to work with Windows 7, 10, Mac, and Linux Operating Systems.
  7. Ability to install, configure, and troubleshoot desktop computers, laptops, and Macintosh computers.
  8. Ability to install, configure, and troubleshoot computer hardware and software in an enterprise network environment.
  9. Ability to perform detailed work independently, as well as in a team environment.
  10. Ability to demonstrate strong organizational, communication and time management skills.
  11. Ability to demonstrate initiative and high level customer services skills.
  12. Working knowledge with Microsoft Office suite and requisite software platforms.


Job Requirements

  1. Applicant must be available to work Monday – Friday, 8:30 a.m. – 4:30 p.m.
  2. The work schedule subject to change based on the needs of the department.
  3. Ability to communicate effectively in spoken and written standard English.
  4. As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. Citizen or an alien who is authorized to work.
  5. A background investigation will be conducted prior to offer of employment. A signed authorization for release of personal information will be required if selected for an interview.


Is Background Check Required?

Yes

Posting Number

PGCC142311/12

Open Date

10/18/2019

Close Date

Open Until Filled

Yes

Background Check Statement

Special Instructions to Applicants

If a degree is being used as a substitute for years of experience, unofficial transcripts must accompany the application.

Must be able to lift approximately 30 to 50 lbs.

A background investigation will be conducted prior to offer of employment. A signed authorization for release of personal information will be required if selected for an interview.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Which of the following best describes your level of completed education? (Education details must be included in your application.)
    • Master's Degree or above from an accredited college/university
    • Bachelor's Degree from an accredited college/university
    • Associate's Degree from an accredited college/university
    • One to two years of college credit (30 credit hours is equivalent to one year)
    • Less than 30 credits from an accredited college/university
    • High School Diploma or GED
    • None of the above
  2. * Do you have at least four years of related experience? See minimum qualifications for this position. A combination of relevant higher education and experience may be substituted.
    • Yes
    • No
  3. * Briefly describe your experience referenced in the previous question. Do not enter 'See Resume'

    (Open Ended Question)

  4. * How did you hear about this employment opportunity?
    • HERC
    • HigherEd Jobs
    • Hispanic Outlook
    • Indeed
    • Personal Referral
    • PGCC Website
    • Social Media (LinkedIn, Twitter, Facebook)
    • The Chronicle of Higher Ed
    • The Washington Post
    • Other: Please indicate below
    • Educause
  5. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Transcripts
  2. Letter of Recommendation 1
  3. Certifications - See Minimum Qualifications for type


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