Associate Director of Financial Aid Compliance

North Carolina, United States
Salary Not Specified
Jul 24, 2019
Employment Type
Full Time
Position Title Associate Director of Financial Aid Compliance Position Number 062481 Department Office of Student Financial Aid & University Scholarships - 240500 Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications
  • A Bachelor’s degree is required from an accredited college.
  • At least two years of general administrative experience involving public contact in a higher education setting.
  • At least one year of experience working with federal regulations with priority given to applicants that have experience interpreting federal regulations into campus/work policies based on the policies.
  • Evidence of Strong customer service skills based on work experience.
  • Additional evidence of effective and positive oral and written communication skills are a must.
License/Certification Required


Essential Duties and Responsibilities

Reporting to the Sr. Director of Student Financial Aid, the Associate Director of Financial Aid Compliance leads the App State compliance team. The primary duties of the Associate Director of Financial Aid Compliance are to ensure the Office of Student Financial Aid and University Scholarships remains compliant with Federal, State, NCAA, and Institutional regulations/laws. The purpose is to lead a compliance team that focuses on common and highly audited areas. Provide regulation guidance to ensure we remain compliant with new or altered rules. Work directly with the Sr. Director of Financial Aid to create office and institutional policy regarding Title IV aid compliance. Primary lead for Title IV and other aid reconciliation processes. These reconciliation processes average around two hundred million dollars worth of aid each academic year.

Additional duties of this position include leading, training, and managing the compliance team. Other duties include by are not limited to monitoring and ensures the eligibility of prospective and enrolled students for all student financial aid programs, including making and adjusting awards. The position does include oversight of program areas. The job also includes regular processing and providing guidance/training to institutional staff. There will be some counseling and advise students, parents, community members, and institutional personnel on all aspects of federal, state, and institutional financial aid. This position reviews and updates the Office’s Policy and Procedure manual. Provides training and support for the Office of Financial Aid surround common compliance issues or concerns.

Other administrative functions relating to awarding, certifying, and establishing eligibility for various federal, state, and institutional financial aid programs; and advises prospective and enrolled students, parents, and community members on all aspects of federal, state, and institutional financial aid. In carrying out the duties of this position, public speaking is often required in a variety of capacities. This position may involve supervision of permanent and/or temporary employees in one or more functional areas within the office.

The Division of Enrollment Management is committed to seeking and sustaining a culturally and ethnically diverse University community that is inclusive of all individuals and groups. Successful candidates will demonstrate leadership and innovation in advancing diversity and dedication to recruiting and serving students with diverse needs, backgrounds, ethnicities, abilities, and other distinct characteristics in respectful, sensitive, and understanding ways.

Suggested Salary Range $64,000 to $70,000 Physical Demands of Position

Typical physical demands of a professional position within a university office area.

Special Instructions to Applicants

Please attach required documents:

  • Cover Letter
  • Resume
  • List of 3 References with Contact Information.
AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

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