Appalachian State University
North Carolina, United States
Salary Not Specified
Posted date
Jul 12, 2019

View more

Position Type
Administrative, Student Affairs, Minority & Multicultural Affairs, Other Student Affairs, Residence Life, Student Activities & Services, Executive, Executive Directors
Employment Type
Full Time
Position Title Coordinator Position Number 085081 Department University Housing-Residence Life - 325000 Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications
Master’s degree

One to three years of experience working in college housing. (Two years of GA experience is equivalent to one year full-time.) License/Certification Required Essential Duties and Responsibilities
  • Direct supervision of 1-2 RDs, 6-9 RAs, and indirect supervision of 12-15 RAs
  • Oversee RD supervision of their individual halls.
  • Conduct bi-monthly one-on-one meetings with all staff.
  • Conduct weekly staff meetings with RA staff and bi-monthly area meetings with RD staff.
  • Provide on-going staff training and development.
  • Complete formal evaluations of staff once each semester.
  • Oversee management of programming and staff development budgets.
  • Work to create an environment of mutual support and encouragement of teamwork.
  • Assist with the selection and training of all student staff members.

Residential Curriculum
  • Advise the Hall Council of the building, oversee RDs in advising Hall Councils, and promote the Residence Hall Association and National Residence Hall Honorary.
  • Coordinate 1-3 Residential Learning Communities (RLCs). – Organize meetings of the Leadership Team at least once a month, including a spring planning retreat. – Collaborate with partnering departments to facilitate social and educational activities for the community on a regular basis. – Assist in the Leadership Team’s development of goals for the community on an annual basis.
  • Be accessible, visible and present to students in the building and area.
  • Assist in the design, development, and implementation of the Residential Curriculum
  • Organize, manage the facilitation, and assessment of the residential curriculum lesson plans
  • Provide educational and social activities in order to minimize campus behavioral issues
  • Attend staff-planned activities and educational programs
  • Develop collaborative relationships with campus partners, including designated liaisons in the Counseling and Psychological Services and University Police

Crisis Management
  • Provide leadership to staff and students during crises in the residence hall and in the greater campus community.
  • Participate in a rotating weekly on-call system providing emergency assistance to staff and residents.
  • Monitor and maintain in-hall RA duty rotation.
  • Provide duty coverage during one university break.
  • Become familiar with and follow institutional and departmental guidelines regarding emergencies.

Case Management for Student Wellness and Conduct
  • Review all incident reports and documentations and refer appropriate incident reports to Student Conduct.
  • Coordinate resolution of most first and second-time University Housing and Code of Conduct violations.
  • Clearly communicate, interpret and enforce department and university policies to staff and students.
  • Ensure staff members are appropriately confronting and documenting behavior issues and concerns.
  • Serve as the primary case manager for student concerns and intervention within the area of responsibility, including coordinating wellness checks, follow-up, and coordination with the Dean of Students.
  • Serve as a resource or referral for information concerning University life.

  • Serve on departmental committees such as RA or GA training and development, RA or GA recruitment and selection, Residential Curriculum, Assessment, etc.
  • Serve on departmental and division committees, task forces and selection committees as requested or approved by supervisor.
  • Along with the Residence Life staff team, develop and assist in achieving University Housing department goals.
  • Discuss, implement and evaluate policy-making decisions affecting Residence Life.
  • Complete semester reports for the Senior Associate Director of University Housing for Residence Life.
  • Attend staff training and professional development events in University Housing and Student Development.
  • Attend and participate in weekly Residence Life full-time meetings and bi-monthly GA meetings.
  • Attend monthly University Housing meetings and Student Development meetings when feasible.
  • Meet bi-monthly with Assistant Director of Residence Life.
  • Develop and complete a professional development plan.
  • Post and maintain office hours as required by supervisor.
  • Work closely with the Housing Administration staff regarding room changes, consolidations, occupancy reports, withdrawals, etc.
  • Perform administrative tasks as delegated by the Senior Associate Director of Residence Life.
  • Complete summer responsibilities including, but not limited to summer school, orientation, and special projects.

  • Keep complete and accurate information of all residents including building rosters, room condition forms, emergency contact information, key inventories (hall and staff), etc.
  • Assume responsibility for hall opening and closing and coordinate check-in and check-out procedures.
  • Maintain monthly contact with building maintenance staff, housekeeping staff, and area supervisors.
  • Conduct fire drills in the residence hall once a semester.

Social Justice
  • Challenge colleagues and supervisees to recognize their biases and grow in their understanding of themselves and their role in social justice advocacy.
  • Identify discriminatory policies and develop solutions through collaboration with campus partners.
  • Develop and utilize skills to work with diverse student populations.
  • Maintain sensitivity to different perspectives and identities.
  • Appropriately address all bias related comments and/or behaviors.
  • Learn inclusive ways to advocate for the needs of all students.
  • Facilitate the creation of a space that promotes education of students and colleagues around topics of social justice.
  • Actively engage in reflection of personal identity and how it influences work with students and colleagues, which includes professional development opportunities.
  • Hold self, students and staff members accountable to departmental expectations of creating an inclusive environment in the residence halls.

Teaching & Presentation
  • Teach one university course per year, as needed.
  • Coordinate presentations for fall and spring GA and RA trainings.
  • Facilitate periodic professional development sessions for University Housing staff.
Suggested Salary Range $37,400 - $40,000 Physical Demands of Position Special Instructions to Applicants
Please attach required documents:
Cover Letter
List a minimum of 3 professional references in the application or attach a List of References with Contact Information AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Director of Human Resources/ EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187

Director of Title IX Compliance/Title IX Coordinator
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144

ADA /504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

Quick Link

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert